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Scaling Your Business on Clubhouse

Last week we brought in the Queen of FinTech, CEO Lil Roberts of Xendoo to talk about strategies to scale your business on Clubhouse. We also opened the floor to digital marketing expert Paul Barron, Top 100 Influencer Ish Milly, and Podcast Extraordinaire Norm Farrar.

If you’re filming a documentary, hosting a podcast, and creating content, use Clubhouse’s audience to amplify and bring in more foot traffic to your website or projects.

A little bit about Xendoo; it is an award-winning tech-enabled Software as a Service (SaaS) subscription platform geared for small businesses in the US and extended outward to twelve other countries. The targeted businesses are typically e-commerce, with less than 20 employees and Xendoo helps these companies with their bookkeeping, filing corporate tax returns, and helping startups understand their financials so that they can stay in business.

What sets Xendoo apart from others on the market is that it’s tech-enabled, cloud serviced, with proprietary technology wrapped around Quickbooks, and get this, they wrap around zero and deliver the financials by the fifth day of the month! Which is pretty much unheard of in the industry. (Remember this detail!) Xendoo came about from Lil’s aspiration to empower small business owners while fixing a pain point that wasn’t being addressed in the traditional sense because tradition was still analog.

This woman’s drive is to help businesses succeed and that’s about as wholesome as it gets. 

Lil came to Clubhouse on this day to open up a dialogue about starting a Club on the platform, to essentially scale Xendoo. The big question is what is more appealing, Bookkeeping Club vs Accounting Club vs Tax Club? 

First of all, I personally, just loved what was said about Tax.Club integrating into Tax Club on Clubhouse. The beauty in Tax.Club is that it’s a three-letter domain, it passes the radio test, it’s less likely to be mistyped by web users, it speaks directly to what Lil is doing at Xendoo and as a keyword search, it’s highly ranked and packs the SEO punch. As our guests engage in dialogue here, weighing Bookkeeping, Accounting, and Tax something else begins to transpire and amazing ideas are being delivered.

Here’s the gist: 

  1. Get a hot domain name and web extension that aligns your business and messaging.
  2. Use engaging, on-brand titles in your Room. Considering this topic, in particular, think, “Entrepreneurial Tax Savings”, “Accuracy and Accounting”, “Ask an Accountant”, “White Hat Tax Hacks”, to rattle off a few.
  3. Feature your clients in a big way! Bring them in to talk about the topic and to speak to testimony about your business. This positions you as a leader in the industry and by proxy, you become the person that people want to buy from.
  4. Amplify what you’re doing outside of Clubhouse, on Clubhouse. If you’re filming a documentary, hosting a podcast, and creating content, use Clubhouse’s audience to amplify and bring in more foot traffic to your website or projects.
  5. Invite Influencers into your room. There is a balance here, talk about something that interests the influencers but also aligns with what your business is doing. Bringing in those influencers will shine a spotlight on your company and help boost your following and the number of eyes physically on your business.
  6. Embrace monetization on this platform!

The conversation eventually leads into the franchise industry, affiliate marketing, and how could affiliate marketing programs be leveraged in Clubhouse. So, for example, Xendoo has an affiliate marketing program with a $250 reward for client acquisition. Now, at Clubhouse we all have a friend with a small business who is looking for somebody to handle their books, so the soil is fertile for client acquisition here. And then, for the franchises reporting their financials by the 15th day of the month, it’s difficult to find accounting platforms that can deliver so quickly —– enter Xendoo’s Tax Club. Now offering a variety of rooms about tax breaks, financials, talk to an accountant, listen to this testimony..etc., do you see where this is going? 

Lil can take it even further with some monetization practices. Try this on for size: She could approach the host of a room that’s close to brand, in a neighboring industry, or is full of serial entrepreneurs, and has a substantial following.

She can approach the host and say, “Hey I’ll give you a special link ‘Tax.Club/Rachael’ and if you could read this little script in your room at the top of the hour, halfway point, and before closing, for every person that goes to the link and signs up, I’ll send you $250.” And you’ve got organic advertising.

This would inspire reaching out to a small influencer market of Clubhouse room hosts, podcast hosts and grabbing small audiences to build those big relationships that can grow a company. 

We come to Clubhouse because of the influx of entrepreneurial minds talking about IDEAS rather than people or things. This platform is a fantastic think tank and an even greater sounding board for throwing around ideas about marketing, gaining traction with an audience, and content creation.

And often, for us here at Startup.Club, what happens in a current Clubhouse session inspires our next session and the one following. It’s fantastic that someone’s response to one of Lil’s questions, ‘Should [Xendoo’s Tax Club] deliver content-driven educational rooms?’ or “Do we deliver tips?” What’s the content that will attract the audience Xendoo has in mind? The answer to that, my friends, is to start a community! You’ve got to have a witness, a testimony, a bird that can call out to other birds of a feather and generate a response, and eventually a song about Tax Club hosted by Xendoo. 

If you made it this far, enjoy a small token and nod to a jazzy jingle coined by @ishmilly

On that note, tune in again this Friday, Feb 26 @ 2:00 PM EST! We’ll be talking about Building a Community on Clubhouse with Meowingtons’ CEO Michele Van Tilborg and Clubhouse success story Ed Nusbaum who has started several clubs with exceptionally high followings. 

Take care of each other out there! We’ll talk again soon! 

  • Serial Entrepreneur Club – EP02: Scaling Your Business on Clubhouse

    [00:00:00] So welcome to the Serial Entrepreneur Club. This is actually our fifth session. Uh, now we are actually number one in the position on Google. Uh, this has been something we’ve talked about in the past, how important it is for anyone who runs a room or a club to actually have a website. So if you go on the internet and you site search, you type the term, uh, serial entrepreneur club, we actually come up in the number one position.

    So we’re very excited about that. And it took about four weeks to get that. So if you’re ever thinking about doing that, that’s sort of the timeframe you might want to think about before. You’re gonna get to the top of, of Google. Now, today we’re changing it up a bit. My good friend, Lil Roberts is here.

    She is the founder of Zue and I am actually an, an investor in her company. I love subscription models. I think they’re one of the best models for entrepreneurs to start [00:01:00] businesses with. Um, we’re here today with, uh, norm Ferar podcast extraordinaire. Um, Paul, can you ping Paul? I know he was agreed to come in.

    He is one of our experts as well today. And Michelle, if you could ping ish as we, we, as the, the room comes together here, that would be great. Uh, Paul’s actually a digital marketing expert and ish is a top 100 global influencer as well. And we got Ryan who came in there and if ish doesn’t make it, we’ll, we’ll pull around.

    I just introduced you, Paul. Of course, we also have on the team, the articulate Rachel, and our blogger. Um, we have the pun master himself, Mr. Jeffrey SaaS, the CMO of doc club. And lastly, the president of doc club, Michelle van Tilburg, who will be our lead moderator today. So over to you, Rachel, for the Rachel.

    Thank you so much for having me again today. Um, last [00:02:00] week we talked to boxy trumps CEO, Joseph Martin, about starting a business. He started his business off of clubhouse, but we did have a little bit of a chat about using clubhouse to your advantage. If you are looking to start your company using clubhouse, um, he has a remarkable story.

    I highly recommend going and checking that out@ourserialentrepreneurblogoveratse.club. If you weren’t able to tune in last week, we actually have the full podcast recording available for you to listen to. And I did, um, a summation of the session as well in writing. If you’d like to read so se.club, for those of you, you wanna go check out our blog and just a reminder here today that we are a give to get club.

    So please no selling, no pitching, no plugging and also be kind. Thanks, Colin. And I think, um, over to Michelle,[00:03:00] 

    you’re on mute, Michelle. Hello guys. Hey. Hey ish. We, uh, missed your intro. You missed your intro. that’s all right, so we’re going to get started. Sorry. I’m working through a parking lot. I’m here in Florida. Um, my name’s ish. I go by ish milli. Um, I’m an influencer influencer marketer. Um, I work with brands to get them more visibility.

    Um, and I also, I’m very passionate about digital real estate. So I’m here. I’m happy to join. I’m here to listen and learn. Thank you, ish. Thanks so much. All right, so we have Lil Roberts here. Lil is an amazing person. um, Lil, I, I’m gonna give you a little nickname here for this session. Something that I haven’t heard people say so far, I’m gonna call you a queen of FinTech.

    So for those that don’t know, Lil, she, uh, runs, I would say it’s a [00:04:00] software as a service platform. That’s extremely, uh, popular growing at a great rate. She has gotten many, many awards. She was selected by Jason calcu as one of his, um, I guess he invested in you and mentored you for several months there in Silicon valley.

    So without further ado, I think it would be, you know, great for the audience Lil for them to understand what your, your, what your platform really does and how you’re differentiated in the market. And then we’ll just jump into, you know, our panel of experts here helping Lil and how she can scale and grow using clubhouse.

    Awesome. Awesome. Thank you, Michelle. And thank you, Colin, and just so great to be on here with a lot of great friends. Um, and, and yes, Colin loved that you’re investor in Zue and I just love what we’re doing here with.club and clubhouse. Uh, so just a real high level, you know, serial entrepreneur or full [00:05:00] psycho entrepreneur, um, as a lot of people that are on the call and in, in clubhouse in general, and saw a need in the marketplace around accounting for business owners, for small business owners that wasn’t being met by the traditional industry, it was still an analog industry.

    And so after exiting my last business and manufacturing. I said what industry out there is still analog. That technology needs to come knock on the doorstep that would help and empower small business owners and fix a terrible pain point for them. And so when I reviewed, what’s always been a pain point for me and all my businesses, it was dealing with an industry that didn’t take care of the small business owners and largely not because they didn’t want to, but because there wasn’t technology out there that allowed them to run at the speed that small business runs.

    And so that’s what we’re building. Uh, Zue is a FinTech company. Um, and yes, thank you, Michelle. We are invested by not only Jason call canis and deep work out of Orlando, but also, uh, revolution fund, which is Steve case, founder, AOL, [00:06:00] and, uh, and through rise of the rest, as well as a lot of other independent investors.

    Um, that are some are close friends and others that are through syndicates. And so what we do is we help small business owners throughout the United States and in 12 countries, those extra companies outside that have businesses in the us, typically it’s an econ business, or it’s an it managed care or, or some type of, uh, business that’s running in the us and they’re in Australia or Italy or China or Ukraine.

    And they use us to take care of the bookkeeping and to file their corporate tax returns. We’ve been super fortunate. We, we, uh, as you mentioned, we win some awards. Um, a lot of them that we don’t apply for. So, you know, I think that it just really speaks not as much to us, but more to that. This is such a need in the industry to help small business owners and to help startups, uh, understand their financials so they can stay in business.

    I’m personally. Super excited about [00:07:00] today with the great brain trust that you guys have assembled, because I would like to posture out a, um, hypothesis of, to have a, a, a brutally open dialogue of how do we take this incredible platform and how do we with our company, what would be the way for us to one, let small business owners know that we’re here to help educate ’em and then how do we acquire customers potentially through clubhouse?

    So with that, I wanna open it up to you guys. And I wanna say, you know, we do own tax.club. We do own bookkeeping.club, and we do own an accounting.club. And we’re planning on filing to, to put a, uh, to use accounting because we think it’s overarching, but I’d like to hear from you guys, do you think it should be a bookkeeping.club, an accounting.club or a tax do club.

    And then what do you think is the right way to scale this? Great. Thank you. Will. So, um, you know, just to reset the room, Lil [00:08:00] has a very robust platform. That’s proven I can even speak for myself. Um, I run a company, meowing, tos.com that uses our platform. It’s really fantastic in many ways. Um, and I think the need here today is how does Lil build this business?

    So given that and Lil’s request, I, I would ask Lil one question. Could you give us a little bit more information on who is your ideal prospect, your ideal customer, so that we can help formulate some ideas with you would love that. Thank you. So we take care of customers that are less than 20 employee.

    And that fall in, uh, they sell one or two things. If they sell time, they’re typically in professional services and the revenue is gonna be about 150 to 200,000. And if they sell a product like e-com or a brick and mortar, or they’re a retail service, like a gym massage, you break eye [00:09:00] fixed dry cleaner companies like that, um, then, or, or trade businesses.

    Then, uh, those do typically 400,000 and above. And we like to educate the small business owners. We’re super passionate about their success. So we’re really here about financial peace of mind, customer love and, uh, and, and delivering things that help the product and in and education that helps ’em have, uh, understand their numbers and have a better life.

    So question, sorry, Michelle question on that. Um, that’s the revenues that they’re running or revenues that you’re earning from them. revenues that they’re running. So we’re, we’re not a, we’re not an enterprise platform. So, so as Michelle said, we’re a SAS. So we’re a subscription model. And actually there’s another category in the VC world.

    That’s still SAS, but it’s service as a software. So we’re tech enabled. We have our own proprietary technology that we wrap around QuickBooks and we wrap around zero and we deliver, you know, the, the financials by the fifth [00:10:00] business day of the following month, which is unheard of in the accounting industry.

    So we’re an early mover reshaping the accounting industry. So if we’re on clubhouse and there’s all these entrepreneurial minds, which is what I love and why I tune in clubhouse is to hear all of the, you know, we all get great ideas from, from the conversations. And we want to hear about ideas and not hear about people talking about people or things.

    So with the, with the, the audience on clubhouse, should we deliver a content driven educational room? Should we deliver tips? Like what do you guys think that would attract the people we’re looking for? So we’re looking for those serial entrepreneurs with multiple businesses. What do you think would attract them?

    I can chime in, I would say, um, the first step would be to create awareness, right? You have to, you gotta wear your back, build the community. I got you. You gotta build a community. Um, once you decide on [00:11:00] what URL you want to use, um, I would just look for a way to start building a list, a community, and then ask them what they wanna learn.

    Just like 2 cents. I would wanna know like what you’re currently doing and what’s working. Um, okay, great. Sorry. Those are two questions. So its first and I’m sorry, I should have waited to your. Okay, so, so on, on issues, you know, I’d like your, your thoughts around, would you tune into a room that was accounting.club, tax.club or bookkeeping.club?

    If I could afford to do all of them, I would do all of them. Um, I, I have a couple of friends that are CPAs and some of them are tax accountants and some have other specialties. And I think that accountant is very vague. Um, but, and it just, for me, it just depends on what your goals are. Right. And I’m so sorry, I’m just like in the middle of doing multiple things right now.

    But if I, if I understood what [00:12:00] you said correctly was, you’re trying to figure out what name to use accountant is very general and, you know, you’ll capture more that way, but tax is more hyper, hyper targeted and you’ll get the specific category you’re looking for that way. So I would have to learn more about what you’re doing.

    Like Paul said, Okay. Yeah, I, I wouldn’t go. I would, honestly, I wouldn’t lead with any of those to be completely honest. Those are all super boring. And this is just me being honest. They’re super boring and you’re not gonna attract anybody other than accountants. Um, you wanna attract people with the solution.

    So, um, how to, how to get 15% more back on your taxes or, or, um, SMBs, like the room title would be like SMBs, uh, or SMBs secret tax tips from expert accountants or something along those lines. It’s gotta be like, what are you doing? And who are you serving? And so let’s say that you’re like in a consult, you, you work with coaches, there’s a ton of coaches on this platform.

    Right. They’re selling their [00:13:00] knowledge. So like tax tips for coaches. Yeah. Like tax tips that save millions for coaches or something along those lines. Got it. Got it. Great point. So, so in other words, tax tax.club may be the veteran one to go after then accounting, because then we can make the title of the room.

    Anything we. And, and so I guess it’s two separate things. One which domain should I use because to apply to clubhouse, right? We, you really gotta have the domain and have the webpage and I can spin up all three webpages, but I, I get one shot at the applying with them, cuz to my knowledge, you can’t have multiple rooms yet.

    Uh, I mean, I mean, you could have as many rooms as you want. You can only have one club. Um, technically, technically you’re only allowed, but I mean, there’s like, I mean, Michael Sanchez, he keeps applying for clubs and he keeps getting them. Meanwhile, I’ve applied and I don’t even know if it went in correctly.

    okay. So, so the biggest thing, I mean, what I would say is that you wanna start by testing rooms. You don’t need a club to start a room like this, um, start by testing rooms and split testing. Like [00:14:00] the look at like so known factors that we know that boost room size would be. If you co-host the room, if the person who’s starting the room has a large following.

    So like if ish started the room, he has 14 and half. 14,000 people that follow him. Um, the majority of those, I know that like more people in his following would get alerts, um, than if it was just like me. Like I have, what’s almost 8,000. Uh, it’s clubhouse is kind of a crowd, a, a crowd attracts a crowd mentality.

    And it’s it. You need to leverage that, like when you’re getting started. But what I would say too is I would, I would split test the titles of the rooms. And I would say, you know, based on your, your ideal customer persona that, you know, you know, put together, um, you know, engaging titles that would help them accomplish stuff.

    And then, and then even split test, which like the domain you’re using and which one has a better, um, resonance in terms of like, um, uptick and lead [00:15:00] magnet like acquisition, if you will. Perfect. Sorry. I, yeah, I, I agree with Paul actually. I think just because you have these names and they’re great names, but they may not be great names in the context of what you want to accomplish within clubhouse, because they’re very general and, and I agree a hundred percent with Paul accounting.club is gonna, is gonna attract accountants.

    It’s not gonna attract the small business customers or potential customers that you want to engage with. So you really want to think about what is the title, and you can get that domain name, whatever you choose. You’ll get the domain name will help you, but you want to choose. You want to choose a, a title that’s gonna attract the audience.

    You’re trying to speak to. You don’t want to attract accountants. You don’t want to attract bookkeepers. You don’t wanna attract tax experts. That’s who you are. That’s who you are replacing with your business. You want to attract the people who need the services of those. And normally can’t afford the big firms because they’re small businesses.

    So I think small business, something [00:16:00] along those lines has to be a part of your branding on clubhouse. Gary, thanks for coming by the way. Um, I wanted, so if you guys don’t know Gary, um, Gary, lemme look at your profile. You’ve been on since the middle start. Oh, Christmas Eve. And, um, Gary, why don’t you do an intro really quick, but Gary’s really quickly established himself as like one of the most helpful people on clubhouse.

    Like his rooms are massive and he deals a lot with this issue of monetizing clubhouse. Yeah. Hey, thanks Paul. And you know, Hey, good to see you. Jeffrey and Colin and Michelle. Um, definitely familiar with this room and ish. Good to see you, buddy. Um, we did a, a Friday in here a couple weeks ago, but you know, my name is Gary Henderson.

    I’ve helped a lot of people monetize their influence. And I personally monetize my influence here on clubhouse in a, in a decent way. I mean, I’ve pulled six figures in so far this year. I have a book contract that came with a five figure book advance. It’ll be [00:17:00] nationally published, um, through hay house.

    So I’ve been able to do that. I’ve also, I mean, I’ve grown a decent following. I don’t have the biggest following on here, but I’d say my art is really aligning messaging with where it’s gonna go at the end of the day. So audience and message alignment, making sure that we’re talking about where we want people to go.

    So like for me right now, talking all about clubhouse because I have a book coming out, my book comes out on the 12th of DEC or the 12th of October. That’s our tentative date right now. So in eight months, I’ll have a book on the shelf a little less than eight months. So everything I’m doing is clubhouse, clubhouse clubhouse, because I need people to see me, hear me believe in me as a clubhouse expert.

    So when my book hits the shelfs, they actually go buy it and that’ll take people down the next path. So many times we get called in talking about what we want to talk about or what’s fun. And we lose sight of where we’re going or where our vision or where our goals are. So I could easily sit here all day and talk about how to grow an agency or how to run Facebook ads or how to grow a podcast or how to get a million subscribers on YouTube or how.

    You know how to get 300 million [00:18:00] downloads on a podcast. I can talk about all of those things because I’ve done all those things, but what I, yeah, that’s couldn’t do is it wouldn’t align, so that’s right. That’s a little bit about me and now I’m happy to chime in and answer any questions or, or hang out with you guys.

    I know I wanted to come in here and Paul just messaged me. So thanks for that, Paul. Anytime, man. So the question is for Lil we’re, um, she has already a successful, um, platform that is FinTech software as a service that does provides accounting and tax services for small businesses. So Lil has posed a question and we pose a question to the group.

    What would you do? How could she scale and grow her business using clubhouse, knowing that her audience, I think you said little, typically they have $400,000 revenue or greater, and they’re in the small business sector. Up up to 15 million. So we have customers up to 15 million and probably the average size is, you know, a million and a half to 2 million.

    [00:19:00] And, and to clarify even more, you know, right now we have 14, uh, active acquisition channels that we acquire customers through. And so, and, and we like to acquire customers that are fits and through, you know, helping them and educating ’em and, and, uh, you know, we’re very passionate about, we want to help small business owners.

    So I’m looking at clubhouse and saying, okay, I know there’s something here. How do we, what is the right way to go about acquiring customers through clubhouse and helping house? Yes, what’s great. Is we know that Lil has, like she said, the 14 or 15 acquisition channels. Um, I can tell you I’m a client of hers.

    They have a lot of very, uh, strong content just to add onto this. So how could she leverage this to even grow beyond her current customer?

    Yeah, I would take your current acqui acquisition channels. And I would look at what’s working there. Look at the types of conversations. Look at the [00:20:00] types of questions that are coming from people. All clubhouses is an audience platform. It’s exactly the same as Facebook. It’s exactly the same as YouTube, except for you need to be live and do it, and you’ll have a bigger organic reach.

    So if you filmed a YouTube video or you wrote a blog post, or you post it on any social channel, you know, traditional push outreach, you know, Hey, I’m gonna do a video, I’m gonna put it out here. And I hope like everything people come and watch my video, but what you’d probably do then is you probably say, well, I’m gonna run some ads for my video and get some people to look at my video.

    You do it in clubhouse. You just do it a little differently. What you do here. Just say I’m gonna host a room with my ideal people on stage with me. So I’ll host a room for example, and I’ll bring Inish or I’ll bring in Paul and I’ll talk about something that interests them, but also aligns with what I’m doing.

    so you may want to talk about, I’m just pulling up your website here. Um, just so I can speak a little bit more, um, intellectually about this. So when I look at online bookkeeping [00:21:00] and tax team, you know, that’s what you are. I, I see it. I’m looking, it says you work with zero, you work with QuickBooks. It says you’ve got some great clients here.

    Tropical CA smoothie cafe. Um, so you’re working with good client. So what I would be talking about is entrepreneur tax savings. I would be running a room about entrepreneur tax savings. I’d be running a room about accuracy and accounting. I will be running a room about, you know, what’s something you didn’t know, I’d be running a room of asking an accountant room, whatever you feel comfortable doing and bringing in some of your team, your people, your resources, your clients.

    I would also feature your clients in a really big way. If you’re comfortable doing it, bringing in some of your key clients onto a platform like this, and talking about finance, talking about accounting with a. You know, ahead of a CFO from tropical smoothie cafe or a CFO from one of your key clients and bringing them in, or if you’re the virtual CFO or you’re handling those roles for them, or you have someone that’s handling roles, bring that person in as an organizer of that.

    You know, [00:22:00] I think there’s a lot of opportunities to hold a conversation. That’s not necessarily come by my service, but then it positioned you as a leader in the industry. So by proxy you become the person that people want to buy anyway, you know, can I, can I chime in, can I, can I chime in, have more clarity, um, back to the question about account versus I any day.

    Um, and this is not an emotional decision. This is based on analytics. Um, tax has more it’s, it’s just a higher ranked. Keyword has more, you know, demand, right? More people search taxes or tax or tax accounting than people search for accounting. Um, accountant is very vague, right? So I think tax do club is a phenomenal name, three letter domain, um, passes the radio test and you really minimize the, the risk of people.

    Mistyping it? Right. So I think tax.club will be phenomenal, speaks directly to what you’re doing. I mean, another, I mean, you could even have like a title of [00:23:00] the room of like white hat tax hacks that will save you millions. I love it. I love it. And look, we save thousands and thousands and thousands of dollars with, uh, for small business owners.

    And I love what, what you’re saying about that. Ask an accountant just how to save tax dollars and spin up the room. So I think to, to, to say back to mirror, back to. That it’s about having a great, you know, the title of the room. Doesn’t have to be the domain name of the room, just have a great title for the room and the topics that we cover and then have an easy domain that we spin up, um, that they can go to and get more content and can interact.

    And then maybe through that other domain lead ’em to Zen do, if they’d like, um, and you know, as you were, as you were talking about it, bringing on people with value, like we have franchisors and, and they love it. So we could have them speak to, you know, how it helps their franchisees, cuz that’s, you know, we’re gonna see more and more franchises popping up now with what’s happening, you know, in the economy.

    So great. Um, Gary, just a [00:24:00] quick, um, we also have franchise clubs here too, just so you’re aware and sorry to interrupt you, Michelle, but there are some very popular one of my friends, actually, George N he runs a franchise club and Eric van horn runs another one and I think they each have over a thousand members in the club here on clubhouse.

    Wow. So if we could speak on theirs, we have a data warehouse, we have snow. That helps franchise orders to get the data driven analytics that they need to help their franchisees. And so those are topics where once our room is up, we can share back and forth, but they already have a thousand people in the room.

    It’d be amazing to, to go on and to deliver, you know, helpful content. That’s great. Let’s reset the room here for a second. Gary, we just need for you to acknowledge that you’re okay with recording this session. Yeah, I am okay with recording this session and I just pinged in George N he’s down here in the follow by the speakers.

    He’s the one running one of the franchise clubs here on the platform as well. Okay, George, I’m gonna move you to the stage and I am just for clear, I am 100% acceptable with this being recorded and being used, ever how you choose to do so. [00:25:00] Thank you. And, um, George you’re okay with recording. I am right.

    Excellent. All right. I am as well since I didn’t give my verbal, but yes I am. All right. Thank you, Paul. For, for. Picking that up. So we’re back to Lil, Lil runs a very popular FinTech Zue X, E N D O O um, financial platform that provides CPA and tax services in the cloud. So we’re getting some really fantastic ideas here, Lynn.

    Um, I’m sorry. Lil has lots of content. Gary has some great ideas about how to make those topics more compelling so that people are really, you know, compelled to come into the rooms to learn. Um, George, so obviously Gary pulled you in Lil had mentioned that she also does franchisees and of course she came to mind as an expert in that field.

    Well, it’s very kind I’ve, I’ve been in the franchise [00:26:00] industry for close to 30 years at this point have been in operations, in development and for the past 20 years in. In an interesting kind of consulting role where I help individuals and business owners and investment funds find their perfect franchises.

    And George runs an amazing club here on the platform, a franchise club, George that’s exactly why I brought you in, was talking about your club a little bit. So if you wanna talk about that briefly. Exactly. You know, we’ve, uh, we’ve set up a club trying to focus on empire building. It’s you know, when, when, uh, when I talked to candidates, I used to use the word portfolio building and, and a number of years ago just moved to the term empire building because, you know, everybody seems to light up a little more when they, when they picture it.

    Um, but you know, the, the, the idea with, with what we’re doing a, a group of us on the franchise side of things is that, you know, when I first came in and I was brought in by Gary in the clubhouse, and there were all these rooms on digital marketing and all this stuff that I was fascinated by. But I [00:27:00] wasn’t really seeing my community there.

    And, uh, and I started looking around in the database and, and there were a few and I would connect with everybody. I could find that mentioned franchising. And, uh, so, so, you know, Jan early January, there weren’t a lot of, of my industry people there. Um, but over time it’s growing. And so we set up a club, um, they’ve been finding us as have a lot of people that have just an interest in franchising and growing businesses and so forth.

    So we’re, we’re over 2,500 members and followers at this point, uh, growing pretty quickly. And, uh, you know, we’re looking forward to putting some stuff on. So we’ve got a, a, uh, room set up for Wednesday already. That’s gonna be focused on big ticket sales, you know, franchise sales, enterprise computing, sales, that sort of thing.

    Um, we’re gonna have another couple set up for, for this week. We’re just trying to nail down times in people. Um, and then we’ve got. Other franchise industry pros from franchisors to [00:28:00] suppliers, to franchisees. And we’re gonna try to get franchise conversations throughout the week. Um, there’s a lot of stuff that I could sit and ramble on for hours about, but coming into clubhouse, I decided I would pick my silo and stick to franchising.

    So, um, I like that. That’s what we’re doing. That’s good. You’re, you’re focused and you have a mission. So Lil I, you know, I, I know there are folks here on the room that also have affiliate marketing expertise. I did notice today that you have quite an affiliate marketing program and you give a, um, a, a reward of $250 for a client acquisition.

    So I’m curious to all the folks in the room that have affiliate marketing experience. How could that program perhaps be leveraged on clubhouse? Great idea. I mean, uh, you know, with their followings and their audience, you know, most, most business owners, their circle of friends [00:29:00] are business owners. Right?

    So, and that’s one of the things I love about clubhouse is that it’s all like-minded individuals, uh, that are on. And so everybody has a friend that has a small business. That’s looking for somebody to handle their books. And on our website, you can sign up for the affiliate link. And we, the first month that the customer pays, we pay you a $250 Amazon card or send you, you know, the funds anyway, that you’d like ’em.

    Uh, so I guess there’s probably affiliate rooms as I listen to, to, to George. It, you know, there’s probably room for all of these groups of audiences, right. And I really love the franchise audience. Uh, Georgia would be, you know, maybe we can connect after because with the, the data driven, you know, the snowflake, the data driven warehouse, we’re able to aggregate that data for franchisors, which happens to be a big pain point for them.

    And then for the franchisees reporting their financials by the 15th of the month is hard for them to find accounting platforms that can do that for ’em. So maybe offline we can connect. [00:30:00] Um, I’m loving all this information. I mean, when you say that you have, uh, monetized a hundred thousand dollars, share with us some of the ways that you guys are monetizing through clubhouse.

    Uh, can I like chime in on your affiliate thing really quickly though? I think there’s a lot of big rooms right now. And then I’ll, I’ll go to Paul. Um, there’s a lot of big rooms right now that are running and there’s no monetization behind that. If I were you. Lil, I would be approaching the person in the upper left hand corner and this room it’s Rachel.

    That means that more commonly than not, that’s the person who started this room and I would be approaching Rachel. And I would be saying, Hey, Rachel, I wanna sponsor your room. And if you would like to put a little commercial in, I’ll write this script for you. You read this commercial every so often. I’ll give you a special link tax.club/rachel and everyone that goes there fills out this form and signs up.

    I will send you a $250 gift card. I will be doing that exact same thing on small podcasts right now. So I [00:31:00] would be going after a small influencer market of clubhouse room hosts, podcast hosts, and grabbing small audience and building big, big relationships with those people. And then really helping them grow.

    You know, HubSpot’s done an amazing job. We drive about a half million dollars a year in revenue for HubSpot. My two, I have a two man team. It’s my wife and I, and we drive about a half million dollars a year in revenue for HubSpot. And they’ve done a phenomenal job at supporting. In helping them achieve their goals.

    Wow. That’s a great suggestion. I love that. Yeah. And that was a great little hot go to the first person on the left hand corner, Gary, thanks for re you know, reiterating that to us. And I love the commercial idea. I, I love that. And I’d like to get you guys to take, are you guys familiar with I, uh, it’s Iz a, they were out on the, on the wire today about that.

    They’re adding clubhouse as part of their shake platform for influencers. Are you guys familiar with them? Any of you guys work with them? I am not ish. Do you know that? [00:32:00] Can you please repeat the question? It’s Isaiah is the company I Zea. Oh, I, Isaiah is an influence marketing platform. I’m sorry, what was the question?

    So are you guys any of you guys using them yet? They just, uh, announced, um, either today or yesterday. Yeah. So now added clubhouse. So let me add this, let me add this and just so give you guys a background on myself. I organize. The influenza marketing conference and expo, um, which is the largest influenza marketing event in the world.

    And Isaiah was one of my exhibitors and sponsors at one of my previous events. Um, the reality is Isaiah’s went out of 1200 plus influenza marketing platforms. And the only reason you discovered them was because they’re advertising, right. Or you read an article, there are so many other platforms I’m not going to say Isaiah is worse or better.

    Um, but the reality is, you know, the real values when you explore the options, you know? Um, so Isaiah personally speaking, I wouldn’t recommend them. Um, I know so many other platforms and tools, [00:33:00] and I’d love to have a conversation with you about that and point in the right. Perfect. And, and a board member actually sent it my way today, um, is how I found out about ’em that, that they were offer.

    Yeah. You know, I found it, found it interesting how quickly all of these supports, you know, cycles are coming up. Right. So I wanna, sorry. Isaiah’s a publicly traded company and, you know, so they have more resources than, you know, the typical influencer marketing platform. And obviously they utilize PR a lot more.

    Um, and I can see, you know, any company saying yeah. Club about this club about that, but unless you have boots on the ground, it’s just all theory. I wanna, I wanna speak to your question about monetizing and I know that Gary addressed the affiliate thing. And so I would say, um, anybody here that has questions about monetizing clubhouse, Gary runs phenomenal rooms.

    It’s a, this is like one, one of the most common questions that I see on clubhouse is how do you monetize. So speaking from my [00:34:00] experience, um, I have not put together a six figure funnel. I mean, we’ve had five figures and we have had verified. We can point and track to the clients that we brought on because of clubhouse.

    And when I first started using clubhouse at the start of December, I was thinking of it as a sort of a standard sales channel. Almost like I would’ve like a podcast that I would appear on or, or a webinar or a masterclass where I would have, okay, here’s a slick funnel, go to this funnel, get your download, and then I’m gonna upsell you.

    Um, I don’t know, Gary, you could probably speak to this whether or not my thinking’s right or wrong, but what I’ve experienced is. With clubhouse specifically, if the audience gets a feeling that you’re trying to pitch them something you’re, they’re gonna disengage and they’re gonna go somewhere else, because there’s so much amazing value that people are literally just giving everything away for free, mostly on clubhouse, that if they, if they feel like, well, go here [00:35:00] and sign up and they’re, they’re not gonna be super stoked, but it, it comes up naturally where, you know, you start a room about, you know, top 10 ways that I’ve saved, you know, small businesses, you know, a hundred million dollars in 20, in 2020, or something like that.

    And you just answer questions on like, here’s some opportunities for tax breaks that you may not have heard of, you know, you cover those sorts of things. What’s naturally gonna happen. Is, you’re gonna get flooded with direct messages and Instagram or Twitter. That’s just what happens because people are gonna have questions and maybe they won’t even raise their hand to speak.

    They’ll just be sitting in the audience and you’re gonna, so I would say, think through that, like if you’re gonna direct people say like, Gary, go to gary.club/accounting or something. Right. And you’re gonna get my download on the, the 10, most underutilized ways that most people don’t realize they’re, they’re losing money on taxes or something like that.

    Make it quickly assume, you know, accessible, have a [00:36:00] good follow up sequence. And Gary has a really good funnel too. Gary, you have that $500 life mastermind deal. I don’t know if you want to talk about that, but that’s just been, my experience is giving, giving, giving, giving, giving, giving, giving, and then people are gonna pay because they’re gonna be like, wow, this guy’s so amazing.

    They give so much, I’ve gotta give them money and see what they can do for if they’re doing this much free, what do they not? What do they, what do they do when they. Love it, you know, Gary, go ahead. I mean, I can that’s our, um, yeah, go for it. Go for, no, I really want to ask this. I’m so sorry. This is monetization is something that I’m very passionate about.

    I’ve actually had rooms on clubhouse. So we discussed this and I, to my surprise, a lot of people have figured out a way to monetize the platform. I think this is the easiest platform to monetize. If you have expertise and I’ll explain, you know, Paul was spot on, you have to give away so much value that people thirst for more.

    You know, my buddy, Ryan and I, Ryan is here. We, we did six [00:37:00] figures last month because we provided a, we, we developed a course that teaches people how to being profitable domain. I. But we didn’t just start out charging people a thousand dollars. It was a builder, right? It was let’s give away as much as we can.

    I mean, we sacrificed 18 hours a day on clubhouses and builds a real genuine offensive following. And then I told Ryan, look the sustainable approach to keep doing this. It’s for you to now develop a course. And I walked them through that whole process. And now we’ve developed a course that did six figures last month by using the same community as affiliates.

    Right? So it is very easy to make money on call abouts. Um, it just starts out with being selfless and curating experts that can amplify the value you’re trying to provide. So if you come on call balances and say, I’m the best at what I do. It’s not going to work. That’s where the pitch comes in. You know, people will be defensive to that, but if you come on call balance and curate experts, like what we’re doing here and ask people, [00:38:00] give people a call to action.

    You know, it’s the rest is conversions. Thank you. Thank you. You know, I take a different, good advice. Thank you. It is great advice. I take a slightly different stance. I run a lot more rooms like it should and Ryan run. So I run a lot of super, super small rooms that may get a hundred people in them. And I make, I don’t know, 2,505 grand, 15 grand, 20 grand per room.

    There may only be 20 people in the room, but those are hardcore selling rooms. So in those rooms, I’m not inviting Paul in, I’m not inviting Ishan. I’m not inviting George. I’m not inviting Ryan in. If they come in, they’re typically parked in the audience because those rooms are for me to coach, for me to carry my message for me to be me.

    Now I’ll come into a room like this and I’ll serve like crazy, or I’ll go into one of the big rooms with a thousand, 2000 people, and I’ll go in there and I’ll just talk about clubhouse. And then what happens is I get just like ish. You know, if we look at ish right now, Ish’s got 14,000, I’ve got 43.9. You know, Ryan’s got 4.8.

    George’s [00:39:00] got. 7.9. So as you get these followers that follow you, these 7,900 people that follow George, well, now they know George is into franchising. George is into empire building, and then when they go into a room that George is running all on his own, that George gets control that space and that energy.

    So that strategy works well. Go into bigger rooms, go into rooms like this, go into bigger rooms, go into topic specific rooms, or run your own topic, specific rooms to grab a following, and then spin up a room. That’s very, very much in your language and sell like crazy. And I’ve had no problems with it because I, I make it crystal clear, guys, I’m here to work.

    This is a platform. I run a business. I make money. This is a platform I have full intentions of making money on. I tell everyone that asks me if you would like to get free coaching and free advice from me. I do it every single day on clubhouse. If you want focus. And you want attention. Then I have investment levels that you can invest nice.

    And I’ve had people send me $12,000. I had four people in the month of January, send me $12,000 pay in fulls that I never ever spoke [00:40:00] to on the phone to buy my program, pay it in full a Peloton instructor, a person outta Sweden, a realtor out of Boston and a, a realtor and influencer outta Charlotte, North Carolina.

    So this is Sweden, Boston, New York city and Charlotte, North Carolina. I live in San Juan, Puerto Rico, and I never spoke to all four of those people on the phone. And one of them was a referral. They had seen someone, you know how people start to talk in the back? And they’re like, oh, I see Gary on stage.

    And somebody else says, oh, I see Gary on stage. One of them was a referral and the guy refused the commission. I, I said, I’ll pay you the 20% that I pay. And he said, no, thank you. He said, just perform better for me. He said, I wanna bring you as many clients as I can bring you. And I just want you to reward me by, by showing up more for me.

    As I would for everybody else, but like I’m driving massive revenue outta here by being intentional in the words that I use and letting everyone know I’m not here to provide free coaching. I’m here to work. You know, Gary, you you’re speaking my language. I love it. And I think one of the things that I can share with everyone was thinking the types of listeners I’ve actually, [00:41:00] I can share a tool with you that allows you to have that call for action.

    So serve, serve, give jams, let people know what you do. Everything Gary said is spot on. But if you guys look@ly.call, right, I can actually charge people $500 an hour for marketed strategy session. And I was doing very well doing that. The first time I actually realized how powerful clubhouse was, was I did a one hour standalone presentation on teaching people how to start their own Shopify store that we managed for ’em and four people signed up to the mastermind that cost $5,000.

    I was like, wow. Instagram would never allow me to do that for free. So I, I really urge you guys to be intentional. Like Gary said about monetizing the platform. Cause we’re, we’re putting so much sweat equity into it. So if you haven’t come up with a plan, you know, you know, reach out to me, I’ll be happy to help, um, reach out to Gary, um, reach out to people on the platform that have a track record of monetizing it and, and, and brainstorm around that because it’s, it’s an [00:42:00] opportunity that’s, that’s really, really shaped up fast.

    And hopefully you guys don’t miss the opportunity. I gotta, I gotta say like Gary and ish, I’m, I’m a type of personality that gets inspired by other people that are doing stuff, but I’m also competitive and it’s almost like, oh, if you can do it, I can do it, but I’m gonna try to do it better. What , what this is telling me is that I am not selling enough.

    Like I’ve done a decent job of building an audience. Like I haven’t, I mean, in December I was doing the 12 hour days. Um, I I’ve got a high and intense, like high growth business that I’m managing training. customers and all that sort of stuff right now. So I’ve had to decrease my time on clubhouse, but what I’m hearing, I need to be okay.

    And start more niche down rooms and be completely cool with like, all right, let’s sell this program. Let’s talk about coaching. I think that’s, that’s my takeaway, you know, social media is very, very deceptive. You either, when you, everyone is gonna spend time on here, right. Or you have to be intentional, are you [00:43:00] here for the dopamine or the dollars I’m here for the dollars.

    I don’t make an excuse about it. Right. Um, this is a job for me. And some people are just here to hang out and that’s okay. Right. But there’s a lot of opportunity to monetize this platform and people value the services and the expertise you bring to the table. So don’t be shy about asking people to pay you for your services.

    And, and don’t be, don’t feel guilty for monetizing this phenomenal platform. And I’m so happy Gary said that I can see, I can see the mean right now. Are you here for the dopamine of the dollars fish Millie. Very good. I agree. All right. So Ryan, it looks like you would like to come to the stage and talk, Ryan.

    Okay. Jeff, I think I saw you flashing. I was, I was clapping for the dopamine of the dollars. Love that phrase. Yes. Okay. I love that. Very [00:44:00] good. All right. Colin Campbell. All right. Thank you, Michelle. Wow. This has since been an amazing session and I love the fact that we’re working with you Lil on Zue to try to help you figure out how you specifically can run your company and scale it using clubhouse.

    And I actually have wrote down four, four small little ideas. One of them is I do believe this idea of you positioning yourself as an expert. Is key. I actually think in the startup forum, like startup club become a member of that, do some rooms in those larger clubs. Um, and even some of the other ones, like, you know, how to make a million dollars or a million dollar businesses and, and, and, uh, you know, entrepreneur on fire, some of those other ones as well.

    I think they’re great clubs to really connect into second. I actually think, and I, I don’t know if this violates terms and conditions, if I’m saying something, you know, the experts here, if you could, you know, counter it, please. Um, but I do like the idea of having the host offer a genuine [00:45:00] discount for signing up with a code, a unique code so that, you know, if you normally give away one month free, that, you know, you’re actually giving away two months free because you know, it’s a session and this is time that people are spending and it’s always about giving to get so giving it a little bit more, uh, as a discount, uh, third is, and I did this this week and you can see it@colin.club on my linked.

    Is I set up a speaker sheet. I was talking with a gentleman who runs a very large club who asked me to do some speaking, uh, with him and what topics would I cover? And so, um, I put together a speaker sheet and, uh, I’m sending that over to him. If you want to have a look at that, just go to colin.club. Um, lastly you do have a lot of issues, um, in tax and a lot of entrepreneurs have issues in tax and in the eCommerce world.

    And we have norm, we had norm here. Um, but we also have, uh, Paul who’s an expert in eCommerce, you know, as an example of that is [00:46:00] every state in the United States has to charge sales tax for eCommerce companies. And that’s a complex situation. So if you get on a panel discussing, you know, in the eCommerce forums, it can in, uh, norms, uh, podcast or norms, uh, group on clubhouse, uh, rise of the micro brands.

    That’s another way of potentially monetizing. thank you, Michelle. Here you go. If you’re a small business owner, do this before you file your taxes, something along those lines. Because right now, I mean, our accountants are just asking, Hey, do we wanna start tax prep and filing? I think, you know, you can pull together if you have like a curated stage of, you know, verified tax pros.

    Um, ideally if they’ve built a following for themselves, that would be the goal. So you can, you know, work off of each other and, and grow with each other. But yeah, something along those lines would be, would be good. Also little something that I thought of as people were talking too, we talked about, you know, having, um, your customers speak and, and, and, you know, people who you, who are using your [00:47:00] service, but if you have rockstar.

    Financial people on your team, the people who would be doing my accounting, if I hired Zue having some of them speak in the room so that the people in the audience can hear, wow, that person’s really smart. They could be my accountant, right. I just have to subscribe to Zue and I have that person or that quality person.

    So I think showing the capabilities of your CFO to go, uh, team would be very important too, to, to lure people in, uh, and make them interested in using Zendo. Thanks, Jeff. And, you know, uh, we just did a, uh, lunch with norm podcast, or why did a lunch with norm podcast, but, uh, our head of tax did a podcast with norm and Tim on e-com and, and you’re spot on like you put them on and, and have them talk to people how they can save money.

    That’s what we all wanna do at the end of the day is how do we keep the money in our pocket instead of paying it in taxes. Right. Right. And then I’ll know that that person could actually be on my team cuz that’s who I get. If I’m using Zen. And, [00:48:00] you know, I, I must add this as well. I would like to add this, excuse me, you know, the, the whole objective of clubhouse is to connect with people and, you know, share gems is what they call it here.

    But the call to action. I think the ideal funnel is to take people outside of clubhouse. So your own domain, you know, hands tax on club. Right. But one of the things that we’ve been doing, um, with my group digital real estate academy is we do weekly zoom calls and that allows us to connect with people more intimately.

    And it makes the call to action, have a softer landing, right? So when people can listen to you voluntarily at their own time, um, and get additional value in a different platform, now you’re going into that Omni presence approach. Right. Um, which in marketing is a necessity, you know, cuz people trust you the more frequently they listen to you or see you.

    Right. So I think it’s important for people to understand that. Yeah. Clubhouse is just the beginning of the funnel. But the call to action is also very important. You have to lead [00:49:00] people when you speak. You have to tell people, go to tax star club, go to tax star club. It’s very important. Um, otherwise people will not do what you, what you want them to do.

    Um, it’s, it’s very easy to assume that people would naturally follow up with you. Um, but you almost have to ask them and then you also have to follow up with him. That’s cliche. Great, great dialogue here. And, uh, little at the top of the hour, you had a question. Your question was, do you go with tax.club or accounting.club?

    I think we know the answer or at least, uh, everyone seems to be on board with tax.club because it’s such a predominant thing, right? As we all know, there’s two things sure. In life it’s taxes and death. So, um, I think our experts are overwhelmingly saying you have the expertise you get out there. You help help, help and establish yourself as a go-to person.

    And the E. Colin. Did you have a question? I was just cheering again, cheering again. [00:50:00] Okay. I have to get used to that. Sorry. okay. And Michelle, you know, I think you’re spot on. I am leaving the. Uh, and, you know, thank you guys so much for, for all of the sharing and the openness of the conversation, but what I’m taking away is yes, it should be tax.club.

    And the other, I think really important thing is, is that, that, that clubhouse is just an extension of, of who, uh, who and what we already do in our businesses. You know, I resonate with all the speakers with Paul and. Um, and, and George and ish, you know, I resonate that we run our business the same way you guys are talking about it.

    What we do is we help people and we do that through, you know, free, right. You know, we, you just wanna be there to help ’em on their journey. And of course, that always equates back to business, but you, if you’re intention is to do it because that’s what you truly love. People recognize that. And they see that and clubhouse is just the, to me.

    Uh, and, and it was just recently published an entrepreneur.com yesterday [00:51:00] that, that I’d authored something about clubhouse. It’s the social media app. That’s perfect timing of old school, uh, talk radio combined with podcast. It gives you to where you can have the conversation. And I think it’s so timely for today’s world and that it’s the same basic principle a business applies to clubhouse, and you just have to, you know, use it as another channel.

    Right? Exactly. That is awesome. And I was gonna say, ish, um, you and I should connect because norm and I run an agency that we work, we do some really creative stuff with nano and micro influencers. Um, I’m not seeing anybody doing what we’re doing, so let’s connect because I’d love to chat about the conference that you run and see if there’s any value we can add, you know, bring to the stage for you.

    Yeah, absolutely. You know, what’s funny. Um, events are very funny right now. I feel like, and this is another thing about clubhouse. Every time I’m on a stage on clubhouse, even though I’m in a restaurant in Miami, I don’t even know where I’m at. [00:52:00] I really feel mentally that I’m on a live stage at a convention center.

    I take that approach. And the reason I’m saying that is everyone should take that approach because the reason people pay for trade shows and conventions is because they wanna get on stage and sell shit. Right. Excuse my French. Right. I’m just being blunt. Um, so anytime you, you have an opportunity to not necessarily pitch the product, but let people know that this is what you do take advantage of it.

    And this platform allows us to do that spontaneously at no cost, right? So it didn’t exist last year, um, or, or two years ago. Excuse me. So this is very interesting. This is very phenomenal. And, you know, I, I, I think what Lil did is, is a great use case of clubhouse. Like I have a decision to make, let me crowdsource, you know, feedback and, and I’m, I’m so honored being part of.

    And thank each one of you that have participated. So, um, any parting words as we start to wrap up the session, [00:53:00] let’s start with Jeff and just make a quick round table here. Jeff. I think it was a great feedback. I think the key here is to, to have a goal. And in your case, Lil, you have multiple goals cuz you have multiple audiences you want to reach and then find the rooms and the topics, uh, that are going to reach those people.

    And, and there’s great. Great feedback from everyone. Thank you. Thank you, Jeff Colin. Well, um, I will say it’s pretty cool to see connections being made here and just that networking effect. You know, Paul with ish and ish with Lil and George with Lil and by the way, ish, we’re going to dinner on Monday night with Lil as well so that we can move that one along.

    But just to see that happen, live is pretty cool. And if you participate, I don’t know that doesn’t matter who you are, but if you participate in, in these sessions and you start talking to each other, it’s pretty amazing to see the connections that can [00:54:00] happen and how that can transform Lil’s company.

    Okay, great. Paul, over to you. Yeah. Um, I echo everything that Jeff and Colin both said. Um, I would say like give you some practical advice on right now as you’re building your influence. The best thing that you can do is go into find rooms that, um, you know, that you can add value in, you know, raise your hand and politely wait to the opportune time.

    Don’t be like the stage bomber, the stage taker over type person where you just come on, raise your hand. And then you start talking, you know, recognize that the people that have started the room, no matter how big it is, it’s their room. And so, you know, when people come into the rooms that I run and they ask, Hey, I, I think that I can help here.

    And they’re not one of my moderators that I prevetted, I’ll be like, yeah, that’s fine. Totally cool. And what I normally do is I just say, if they consistently advice, that’s not gonna be [00:55:00] hurting the people. Cuz I feel like I’ve built, I’ve built a community. I mean the rooms that I run, they’re like my people because like they expect like every Wednesday, three o’clock I’m going live and like I have to show up for them.

    And so the people that come onto my stage, if, if they’re the speakers that are just gonna bulldoze through and just interrupt moderators that I’ve spent a lot of time pre-veting then I’m not

    people that are humble. Like they, they have amazing, um, things

    that like serve for.

    I’m gonna, chances are I’ll moderate them. They’ll be moderators in future rooms. And I’ve, I’ve made several people like that, you know, raise your hand, recognize that you may know more than everybody on stage. Um, but recognize it’s their stage and you want to,

    okay. It looks like we lost Paul. [00:56:00] Oops, sorry. That’s okay. Uh, it’s the connection’s kind of going in and out. I’m okay. So thank you for that, Paul. That’s that’s really critical, you know, keep control of the content, so, so that everyone can benefit. Thank you, ish. I mean, for me, I’ll just summarize it again. Um, every time you come in, cor just be conscious of that.

    You’re spend time here and be deliberate about your approach. Are you here for the dopamine? Are you here for the dollars? Thank you. Letting me speak today. Always okay, Ryan. Yeah, everyone. Great room today. Yeah. I’ll emphasize the point that, you know, build community first before anything, because once you build a community, you’re gonna, you know, determine your product market fit organically.

    It’s just gonna happen as a result of the community that you build. And I think that point alone, um, a lot of people speed through that [00:57:00] part, cuz it’s easy to do, but if you can build your community from scratch and truly, you know, listen to your perspective customers first, it’s gonna make your, um, you know, your, your future rollout’s much easier.

    Thank you, Ryan. And then let’s hear from George and let’s then go to our, uh, ten second wrap up for this week, George. So, you know, I think coming at this being brought in by Gary and, and, you know, Gary’s got a lot of followers and does all this stuff and, you know, I had follower envy and Ruen V for a while.

    And, uh, Gary was very kind and kind of brought me along for a little bit when I first got in here. You know, I, I think that the key for me is don’t have follower, envy, go find the right followers, go find the right connections, the people that you want to have substantive conversations with and get close to them and bring them value.

    Um, you know, and, and just build relationships. You know, I think the surprise for me is I [00:58:00] came in thinking maybe maybe this can add to my franchise sales pipeline and it’s brought so much more than that, that I can’t measure. One of the, one of the larger deals I’m working on right now is a nine-figure sale, um, of a franchise or.

    Um, and I’ve done M and a work before, but wasn’t expecting to do it here, but you know, it, it drops into your plate. So I think, you know, go in, build relationships, have conversations, pay attention to all of the opportunities coming past you and see where you can help people get their goals done. Um, that’s really kind of the focus of it for me.

    Thank you, George. Great advice. All right, Rachel, back to you for our wrap up,

    I’ll cover it here. Um, follower, envy, George. I think that I, before this episode or before this discussion, I did not have follower envy and I think I might have it now. So we’ll see. I mean, we do [00:59:00] know, we do know what’s important. We learned about that today to build a community. You do need followers. Uh, next week we are going to do how to build a community.

    On and off clubhouse Michelle, she has worked, she runs a company. She owns a company that I’ve invested in called Meow Huntingtons, and they have over a million followers. And we want to hear that story, but we’re also gonna wanna learn from those who’ve actually built communities on clubhouse. So next Friday from two o’clock to three o’clock, we are thinking about putting it on startup club.

    I’ll let you know if we do that. Um, it shouldn’t change anything in the way you connect with us. Just please look out for serial entrepreneur club and check us out on our blog, uh, serial entrepreneur.club or S e.club. For those who have us who cannot spell have a great day. Thank you Lil for being vulnerable and joining us today.

    And everyone else have a wonderful weekend.[01:00:00] 

Ep02: Scaling Your Business On Clubhouse With Xendoo’s CEO Lil Roberts

Hear Practical Strategies That Grow and Engage Users (Recorded Live from Clubhouse on February 19, 2021)

Listen along to a great conversation that includes scaling strategies from Lil Roberts, CEO of Fintech e-commerce company Xendoo, discussing what she and her team are considering to best leverage their time on Clubhouse. You’ll also hear an open dialog with expert moderators around techniques to consider when planning moves to take your business to the next level.

Moderators: Colin Campbell, Michele Van Tilborg, Jeffrey Sass, and Rachael Lashbrook
Speakers: Lil Roberts

Starting a Business On or Off Clubhouse

We talked to BoxyCharm CEO Yosef ‘Joe’ Martin about starting a business. Yosef knows a thing or two about business. He founded Merchandize Liquidators in 2003 and a decade later, launched the now biggest subscription box service, BoxyCharm, which he recently sold a portion for half a billion big ones. 

https://youtu.be/gm6-oiE2W8M

Suddenly, the motivation was there and everything changed – his behaviors, habits, discipline, it all revved up and everything changed in his performance, as a person, as a CEO.

Right away, Yosef strikes me as an amazingly capable, adaptable and truly ambitious entrepreneur, he built what he has out of necessity and his story is remarkable. You can tell that he knows what he’s talking about, but more importantly, he believes in what he’s talking about. 

So, what is the man talking about, when we ask him how he started BoxyCharm and what made it so successful? 

In getting started, Yosef had some ideas and lead-ins when it came to merchandise and overhead, thanks to his experience with Merchandize Liquidators. He built that company back in 2003, grew it to $10M in sales and later in 2012, when he saw an opportunity in makeup, he took it, because he was a more seasoned, experienced and mature entrepreneur by then. It seems that he took the lessons learned with ML and applied them to the launch and growth of BoxyCharm. Let me explain.

Yosef figured out the parameters he needed to operate, because the profits in beauty are so high, he knew that if he could keep his costs down, paying $10 for cost of goods plus fulfillment and shipping costs that the rest is profit. Keeping each box under a pound, he could buy everything as cheap as possible because every dollar counts. He got the cheapest packaging, cheapest fulfillment, cheapest shipping rates, the boxes, even the free samples. Going this approach, he could focus on putting everything towards the product first and foremost.  

The advantage he had on his competitors was when he decided to forego the sample sized product and instead put full size products into the box. While samples are free, super light-weight and small, and it would make sense to use samples to keep costs low, but using full sized products made the box that much more attractive to the consumer. It also pulled the door wide open, allowing Yosef to put color cosmetics in the box, something that subscription boxes weren’t really doing at the time. So at $21 a box, the consumer is receiving full size, color palettes and products which they never would have had access to at such low costs plus the sale of every one box covers the cost of two other boxes to fulfill. But, we gotta pay ourselves too, so the math works out and it seems to be a win-win. He’s clever, yeah?

Another part of what made BoxyCharm so successful, costs and merchandise aside, is one of the biggest factors behind building a business and learning how to be an entrepreneur. If you guessed SEO and internet marketing, pat yourself on the back. SEO and internet marketing makes or breaks a company and it just so happens that Yosef is pretty darned talented when it comes to SEO. Back in 2004 he learned marketing, internet marketing specifically, giving him the edge he needed to compete with giant liquidation companies and wholesalers. It helped tremendously that he was able to apply everything he was learning at university into the growth of his competitive Merchandize Liquidators. Fast forward ten years later, with practice and experience, Yosef’s most likely refined his skills with SEO to near expertise and good thing! It’s exactly how he planned to launch and scale BoxyCharm. Keep in mind too, at this point in time, 2013-2015 the internet landscape is taking on new shape, with Instagram gaining greater popularity and attention from Influencers and YouTubers getting into unboxing and product review videos. Its the perfect storm for a subscription box offering full size and color cosmetics. 

It’s because Yosef is a marketing CEO and it’s because he was evolving the product and editing the product in a box and it was through his understanding of how to build everything, that he was able to scale BoxyCharm as beautifully as he did. He says that the company was profitable almost literally since inception, within a few months, so it only made sense to scale as the demand increased. Within the first year or two business was good, from 1.8 to 10, 20, to 50, to 100 to a million. And it kept getting better. By 2020 he was looking at around $400M in sales, and that’s when BoxyCharm’s biggest competitor came with an offer backed by Texas Pacific Group. They came in and acquired a big piece of the company, so BoxyCharm rolls overs and does the remainder in a combined entity called Beautiful Industries. Now they’re the largest subscription box service globally with over 4 million members all combined and grossing over a billion dollar in sales.

Yosef nods to one of his biggest lessons, which he picked up during the early days of ML and he always kept in mind, especially while launching BoxyCharm. He recalls a phone call with a friend, way back when of yester-year, talking gross revenues, throwing around numbers and crunching those numbers. It was in that call that his friend described scaling and how to do it. There was significance in that moment, in that conversation and the significance may have taken some time to be truly understood but it was felt. At the time Yosef was just going day-by-day, not too big, just one thing at a time because (x) is readily available now – which is great for keeping pace but is limiting when it comes to growth. And if you’re in that trough, your mind doesn’t even believe it possible to grow or scale. But it was that phone call that helped Yosef to humanize the concept of making big money. Once he finally heard it, saw it, from another human, it clicked in his subconscious. Suddenly, the motivation was there and everything changed – his behaviors, habits, discipline, it all revved up and everything changed in his performance, as a person, as a CEO. Now he knew It was available, Out There, and off he went to get It. He claims this to be his single most important moment as an entrepreneur.  This is what made starting a new business possible, Yosef could see it in his mind and because of that, he knew that he could hold it in his hand. Remember that when you receive your next BoxyCharm delivery! Or if you have an idea in your mind. You’ve got to believe it in your subconscious so that you can tap into the motivation and mindset that you can achieve it and hold it in your hand. 

I hope this story inspires you as much as it has inspired me and the team here at Serial Entrepreneur Club. I also hope that I retold it accurately and with the respect that it deserves. We want to give Yosef a very warm Thank You for sharing his time and knowledge with us at Clubhouse and for laying out some of the finest tips for those of us dreaming and manifesting an idea into something real and tangible. Believe it in your subconscious and go forth! You’re unstoppable now, baby! 

Tune in again this Friday at 2PM EST as we go deeper into Scaling Your Business with XENDOO CEO, Lil Roberts and friends. Take care of yourselves and each other out there! 

  • SE CLUB Yosef 2-12-21 RAW

    [00:00:00] 

    [00:00:49] Colin Campbell: Welcome to serial entrepreneur club. It’s pretty cool this week that we have a new website. So if you get a chance, jump on over there and check it out, but I’m also excited to see that on Google. We are ranking now on page one for the term serial entrepreneur space club.

    [00:01:14] So you can see the real power of the indexing on Google and why we have a domain name that sits outside of clubhouse. Now we’re still waiting to get a full-time club established, but we’re optimistic. It will happen soon. Today we have Yosef Martin, a serial entrepreneur, and a good friend of mine who recently sold boxy charm for a half a billion dollars.

    [00:01:34] Is that correct? Holy geez. 

    [00:01:37] Yosef Martin: Um, I technically, um, sold the piece of it and the evaluation was 500 million, but, uh, I rolled it over to the combined entity, uh, whatever I didn’t sell. 

    [00:01:48] Colin Campbell: Who’s counting. All right. I will also, uh, join in today with yourself and talk about why the opportunity to start a business today on clubhouse is the ideal time.

    [00:01:59] And I will actually share with you some of my thoughts and what our team is doing here to launch. Some very large clubs on clubhouse and what that’s going to take. Um, also joined by the author of everything I know about business and marketing. I learned from them toxic adventure in our co-host Jeffrey sass and the president of dark club, Michelle van Tilburg.

    [00:02:18] Uh, today our lead moderator will be Rachel lash, Brooke, and she is of course the author of the se blog and co hosts over there over to the recap with Rachel. 

    [00:02:31] Rachael Lashbrook: Thank you, Colin. Uh, good afternoon, everyone. It’s great to be here with you again, I’m really enjoying these weekly sessions on Friday. Um, just to recap, last week, we talked about branding, uh, Brandon yourself on clubhouse specifically, and pretty much unanimously everyone who contributed to this, uh, conversation, you know, um, Such as Jeff and Gary Henderson.

    [00:02:57] And additionally, everyone unanimously decided that yes, your authentic voice being authentic is one of the most important parts of building your brand. Uh, we also made mention of like the, having a meticulous profile and, and bio on clubhouse using a.club extension, offering your services, migrating the social media, especially that was a really big, big one that.

    [00:03:22] Nearly everyone decided was important as well. Posting stories about yourself on Instagram and kind of capturing your viewers in order to follow up with them later and connect outside of clubhouse. So opened the door on clubhouse and then stepped through the door in a way to make your brand bigger. Um, And following with that, I really enjoyed what Gary had to say about having the right message to the right audience at the right time, with the right expectation in which case you’ll deliver the right results.

    [00:03:55] And I think that’s really a sound mantra to keep in mind when you’re thinking about your message and connecting with others. So thank you for that. That is our recap. And now to, uh, what we’re all here for. We want to talk to Joseph, Joe, if I may, about his starting his business, uh, boxy charm. So I’m really curious, Joe.

    [00:04:21] Uh, could you tell us how you started your business to begin 

    [00:04:23] Yosef Martin: with? Um, so. I think in order to understand how I started boxy charm, uh, we have to, uh, go back to my first company called merchandise liquidators, because that was the, I guess, the foundation, um, of, of boxy trunk. So in a natural before I actually do it for those in the room that don’t know what boxy charm is.

    [00:04:45] It’s a monthly beauty subscription box. I started the company in, um, In 2013, May, 2013, it was in beta. And I kind of like give it the real push early 2014, the, the concept was not new. I didn’t invent the concept. Subscription boxes started around 2010 with Birchbox store to pioneers. But, um, the concept was a box gives, uh, five sample size items and which they go to a makeup brand out there and they said, look, And all those samples for free.

    [00:05:19] Anyway, you’re giving them away for free. Uh, give it to us and we’re going to give it to members. And we’re going to create more, um, uh, more buyers for you. That was the concept. So when I wanted to start a boxy charm, I heard of the concept and I’ll get to how, uh, later on once I I’ll go back in chronologically, I figured, well, I want to, I’m a second mover and what’s going to be my advantage.

    [00:05:44] And I figured, well, the subscription box is asking for free products. You cannot scale a business by. Picking up freestyle from people. Eventually it’s going to have an issue, especially if I would show up and I would say, well, can I create economics in which I can pay the cost of goods for the brand? And.

    [00:06:03] Then I also learned that sample size is kind of like attack time in 2013. When I get into this, it wasn’t primarily given for Heron in, uh, in skincare products, not really for color cosmetics because of the nature of the beast and just like that. And also when you do sample sizes for color cosmetics, It would literally cost you the same, like a full size in many cases.

    [00:06:31] So I said, why not doing a full sized product and just pay the cost of goods? Because the profit in, in beauty is just so high. So I decided to charge $21 and then. Pay $10 for the cost of goods, then add all the fulfillment costs, shipping costs that was really putting it into, uh, like I measured everything with, uh, with the needle, making sure that everything is going to be super precise so I can get the lowest cost of goods.

    [00:07:00] Everything had to be under a pound and every penny counts and I figured. I’ll get the cheapest packaging and cheapest fulfillment, cheapest, everything. And then the cheapest shipping rate, if I do it in a particular or, um, uh, process so I can put everything towards products and then the remainder is going to be my profit.

    [00:07:21] So I came up with a proposition that was, I’ll pay you the four on the cost of goods. For info, we do not have to do sample size. So now it opens my open doors to color cosmetics, which wasn’t available at the time as much in a subscription box. And it was full, full size. So instead of charging $10 at the time we charged $21, but people receive full-size items, eyeshadow, palettes, things that they could never even dream of receiving and subscription boxes that would give them a smaller samples.

    [00:07:49] Okay. So that was the process in which I entered this. Big reason about why I want to go back. Yeah, because you, you know, when I started my first company, I was a full-time international student and the first company was a liquidation business. And they’d always stop me if you have any questions. So feel free to interrupt with questions.

    [00:08:12] But, uh, I came down and finished the military service in Israel. Which is trying to get into school. I went into a community college and then I got into FIU, Florida international university. Then my business degree over here, and I was trying to pay the out of state tuition. And, um, I had to eventually open a business to try and trade and get some, some cash to pay.

    [00:08:36] And the company called merchandise liquidators, a long story short, and I don’t want to dive into this one, the biggest factor behind building a business and learning how to be an entrepreneur. I learned marketing internet marketing precisely well around 20 2004, 2005. It was all around SEO. And there was a whole world different world back then, but I became pretty damn good.

    [00:09:00] And not because I’m dumb, just smart or anything. I’m just pretty. Okay. But not genius. It just started was the only means for me to create awareness over my, my business in a world where high to compete with giant liquidation companies and wholesalers, I was working from my garage. I opened the company with couple hundred dollars.

    [00:09:21] So I have to figure out how to promote myself. So SEO was the thing. None of them knew how to do it, or most of them didn’t know how to do it. It was easy for me to create awareness and let on build the business. And, um, in, throughout the years I ended up. Graduating, uh, put more time and emphasis into the business.

    [00:09:41] I grew the company to about 10 million in sales and I had already, uh, if you were into warehouses office space, uh, employees, and, um, I was really more mature as, as a, as an entrepreneur. I always a little bit more seasoned than I knew how to prioritize based on what’s important and what’s urgent and so on.

    [00:10:03] And I saw an opportunity in 2012 around makeup. In a subscription space and that’s how I decided to enter this space. And, um, my first question was when I heard about the subscription box, I mean, we got an order from a subscription box for a bunch of products and ask them who is this client? We had a staff meeting on a Friday and we would go over some odd sales and dollar colognes on each other.

    [00:10:27] And, and every, every cell person would talk about this week. Um, And we heard about that order that we received from a company called Glossybox. So I asked him what’s glossy box and they told me it’s a subscription box with a subscription box. He told me what it is. And I was fascinated from the concept.

    [00:10:46] And my first question was all right, so how do they promote themselves? And I just needed to hear one thing I wanted to hear. It’s all online. It’s all internet stuff, because if that was traditional media, I would, I would have lost focus if, if that person would say, I heard about this and the red is the cell person was saying, I heard about them in the radio or on billboards or something like this.

    [00:11:09] I would probably, I wouldn’t even care about this. And I would just move on with my day. But because he said it was all Instagram, I said, aha, I can do it. All right. So that’s when I, I just get my mind into it. And once something gets into your head, you just proceed with this and you know what, between.

    [00:11:27] Being a marketer, a marketing CEO, and eventually evolving the product and editing the product in a box and the understanding how to build everything. I was able to scale the company. Um, and just to give you an indication, it was, it was profitable really, literally since almost inception within few months.

    [00:11:46] And we scale first year was, uh, let’s just skip 2013 because it was all better. But 2014 was a 1.8 and then 10 20, 50, a hundred and change to a hundred and change millions. Right. Then eventually a 2020 was 400 and something million close to 500 million. And that’s when, um, our biggest competitor actually, which, uh, came in and they were backed by Texas Pacific group.

    [00:12:13] They, um, They came in, they acquired a big piece of the company and we roll over and do remainder into a combined entity called, uh, beautiful industries. And now we’re obviously the largest subscription box service globally with over 4 million members all combined and grossing over a billion dollar in sales.

    [00:12:36] Jeff Sass: Wow. You also, if I have a 

    [00:12:40] Yosef Martin: question, um, real quick, since, since you asked, um, what was, you know, being a serial entrepreneur, what was something that you experienced or learned from merchandise liquidators that really helped you when you started boxy charm? What was something that really stood out as a lesson that you will either avoided something or did something differently because of the experience you had?

    [00:13:02] You know, I’ll tell you that there are plenty of tactical. Knowledge know-how that I learned. And a lot of things that I needed to see to, to actually go through to experience and to evolve your perspective change when you’re on the company for about 10, 20 years? Well, not 20 years, but about 20 years into it, or nine years into it before I opened box the Trump.

    [00:13:23] So you really see kinds of things, but if I have to pull one. Um, I think the, the growing camp that you’re just thinking big, I mean, thinking big is not something that people would think about this first. Everyone said, I don’t want to think big, but for me it was one particular moment in my, my time where I would remember.

    [00:13:45] I remember that. Precisely. It was, it was a phone call. I was attacked time grossing, couple of hundred thousands in gross revenue, perhaps a million at most, but that, that was gross revenue. And I had quite a few colleagues that we, we used to buy and sell merchandise off of each other. And one of them may was on a call with me.

    [00:14:05] And, uh, you know, it w it was a, you had a bigger company at the time, but no internet presence. Eh, he was just still a old school type. We had a, uh, who would just 20 years in business, I guess. And, and we were discussing, and he said something about the way I’m making my millions and that that’s a quart.

    [00:14:24] You actually said that words. So me, but you mean you gross millions, but you’re not really taking home millions. No, no, no, no, no. I think three to 5 million a year. Depends how good the year was. And, uh, and so on. And Oh nine was my, my best year ever. And he was breaking down all the numbers for me and how and why and everything else.

    [00:14:42] And, and I remembered that that did something to me. And that was from that day on, everything changed. I mean, that was literally like a hockey stick, like a parabola on the right side. Um, the growth for, for merchandise liquidators was like from one to two to five to 10, it was just growing fast. It was just, um, And, and it took me years to, to go back in time and understand why and why it was so significant because you see it all the time.

    [00:15:08] You see people telling you about this all the time. You see millionaires multimillionaires on TV and everywhere, but you start associating with people. And eventually you find out that the person you associate with actually does that all the time. And it does exactly what you’re doing. Not even. As good on the, on the internet sites, it doesn’t even have internet yet.

    [00:15:28] He does something about the buying and selling better than you, and you’re not doing that. And the reason it was significant, it was because I guess if I had to take it all in all those years, I would see it, but I never humanized it. It was always being through an idealization idea where you see people making all that money.

    [00:15:48] But when finally I’m dealing with a person on the day-to-day, perhaps for two, three years, and we finally find out that he does that. Yeah. It expands the limits in your head, your subconscious, what gives you all the motivation? All the emotions or motivation is an emotion. And suddenly he it’s just, it never gives you the motivation to actually do things big.

    [00:16:14] It was always giving me the motivation to do what’s really available right now. Not the big, just, just do this one. Don’t don’t think too big because this is right now available, going into it. But once it actually hears, look, here’s a human I’m human. And I think the person has been humanized for too long and I can do it and I can do it better.

    [00:16:33] Now once your subconscious believe it, because your conscious believes that all the time. Your neocortex knows that, but not your subconscious, your subconscious doesn’t re registered at once. It does. It goes to your new Yorker, your front end, your cortex, and said, here’s all the motivation you need. Now go and get it here.

    [00:16:50] It is. Now I believe in that we do see a proof of concept by a person that we totally humanize. Going to attend. It was literally a completely behavioral change, uh, habits and, and a discipline that changed. Everything changed in my performance as a person. I didn’t need any, any lectures from Tony Robbins, which I’ve never heard of at that time.

    [00:17:12] I didn’t need any of those stuff. I just needed to know. Subconsciously that it was real and you can actually do it. Then once, you know, it’s available out, there you go, and you get it. So that was my most important moment as an entrepreneur. If I had to grasp it all in, because you can actually see it, there’s actually data to back it up.

    [00:17:30] That was before and after that conversation. And eventually when you enter a new business, your mind is already there. You, you you’re, you’re thinking bigger and, and nothing looks unachievable in your subconscious and that’s how you can move on. 

    [00:17:45] Rachael Lashbrook: Wow know, following that, um, getting into new business and opportunities.

    [00:17:51] What, what do you think some of the opportunities are for startups? Here on clubhouse. 

    [00:17:58] Yosef Martin: Well, I definitely see a different, uh, networking opportunities. I would say networking is a big deal. I do know some that are doing pretty well by, um, uh, by all means in, in, uh, in their, in their industry. So, but it really depends what you do.

    [00:18:17] So. Without being tactical. I would tell you, look, if you basically are a motivational speaker or so on, you’re going to jump on Columbia house and you can. Literally build your personal brand, but assuming that’s not the case, because I want to go on and give it kind of a higher level view with what happened is with clubhouse.

    [00:18:35] The good thing about that is that you have the ability to actually connect in a different level versus Instagram or Facebook. You can sit on stage with other people. You might perhaps go on stage to ask questions and it helps you connect with people that are actually doing something that you’re trying to achieve.

    [00:18:53] And you put your time with those people versus just looking at them virtually right through videos. And so, and I think that that makes a. Plays a big role and it can literally influence people in many, many ways. But if you want to look at that tactical level, it really comes down to what you do, right?

    [00:19:11] If, if your particular business is going to be like mine, then you shouldn’t spend too much time on clubhouse house. You should jump into house to hear some people. If there is an interesting topic, you can connect with friends, you might be able to build a little club around the, around your business. You can create communities, but it wouldn’t be necessarily.

    [00:19:30] For your personal safe, um, to be there. I think the other part in clubhouse building communities now. If you think of, let’s just say you have, uh, again, uh, a business that needs, uh, it has a need of a community. The term community is being used a very active simply for the wrong reasons. Like why does the community right?

    [00:19:55] The community is a group of people in the same space with the same interests activating together. Right. So if I go in, I want to build a community around my energy drink, and I’ll just throw an example because they do not own an energy drink. Right. But people want to talk about your energy drink. You’re going to say, well, on my Instagram, I have so many followers and daddy’s a community.

    [00:20:15] And I say, it’s not a community. It’s just a place where people look at you are mine. I need something deeper than that. Everyone has a page today. How can you do it better than your competition? So the way you can go in and see it is well, I’m going to go and create, um, a, a group on Facebook. Now that might turn into a community when you move them from one place to another.

    [00:20:37] When you go and you give announcements around certain events you want to do, and they move from one page to another and you can communicate and you, you introduce the option for them to create their own fan group pages on Facebook. And then you have an organic creation of groups around your company, right?

    [00:20:57] Backs, each arm, we have over a hundred of those on Facebook. Some of them have tens of thousands of people and all they do is talk about makeup and what they received and let’s switch product among each other. Now we’re clam house can come into play. He’s just amplification of your community in which I can go and say, well, All the tremors, eh, well, we call our member Chalmers.

    [00:21:20] Uh, we say, well, we’re going to be having a room and we’re going to be talking to say, Natasha Denona or a particular, um, makeup brand owner that is going to have her product in the box. And we’re just going to ask her about her brand and we’re going to let you know her story and so on now. We’re going to announce that for an example, a for instance, on clubhouse, on, on, say, on our platforms, and now there’s another point of connection between them.

    [00:21:46] You just amplify that you moved them to another place and Mo moving from Instagram into Columbia house, it it’s going to be called an act. It’s a, it’s an activation. Okay. They acted on something together. So now people are going to be connected a little bit more. And what’s going to unify them is no longer just going to be on images.

    [00:22:06] It’s also going to be hearing their voice. They’ll feel more connected. And the common denominator would be, say, boxy charm in that case. Okay. So it, for my opinion, it is the opportunity for many brands to use it, to amplify their communities. Where once it’s going to open up to everyone, it’s going to be already out there and it’s going to be no, not new anymore.

    [00:22:28] It would be easier to start now.

    [00:22:34] Rachael Lashbrook: Yeah, I really liked how you mentioned activation and. Acting moving forward and the amplification of your brand or what you have going on. And these are things that I’m discovering now, as I am getting more used to clubhouse myself, um, speaking of amplification and clubhouse and activation, I think Collin has some really cool, um, ideas around clubhouse.

    [00:23:05] Uh, he’s the founder of.club. And he’s a serial entrepreneur. He’s got a lot of experience. So Colin, I’ve heard you talk about clubhouse being a paradigm shift. Can you expand on 

    [00:23:17] Jeff Sass: that? 

    [00:23:19] Colin Campbell: Absolutely. And, uh, I think you also have, and I have had very different paths. Um, he’s built a much larger company than I’ve ever built.

    [00:23:30] Um, in my case, I’ve done it a lot more companies. I tend to sell them off earlier and let others make the profit. Uh, you also, if you’ve been smart and you’ve held onto yours with Boston germ, and it’s nice to see that you still continue to own part of the gypsy boxy charm looking for, and looking forward to seeing how that 

    [00:23:48] Yosef Martin: progressives, let me tell you selling boxes is a really fun thing, especially when they’re black boxes.

    [00:23:53] It’s really cool. 

    [00:23:54] Colin Campbell: Well, it’s not too different than.club. We sell a subscription. It’s digital. You sell a subscription. It’s a makeup product. So it’s actually, we love, we both love the subscription business. That’s where we’re very similar. Um, I had the opportunity to talk, um, at MIT on the, on the topic of starting a company, scaling a company, exiting and repeating that process over and over and over again.

    [00:24:18] And what I’ve seen through the times of, of the companies that I’ve done. And it’s been about seven companies or so. Where we started them and built them up and sold them off is that there are a number of patterns that existed. And one of the patterns of the types of companies that I’ve started have been related to a change in technology or a change in regulation.

    [00:24:41] Back in the early days of the nineties, it was dial up internet and we launched an internet service provider. Uh, we also launched two cows and that was a software download provider and a domain name provider. Moving to 2000, we did a company called Hostopia and we caught the broadband wave. Uh, we launched a SAS product, not a Geoffrey SAS, but a software as a service product, which is later application.

    [00:25:06] We later called an application service provider. And today we know it as cloud computing. We really were pioneers in that space. And then to 2012, we saw the deregulation of the namespace and we applied for doc club domain extensions. Uh, later I invested in two companies , which are fairly large e-commerce sites on the internet and the pet space and the paradigm shift there.

    [00:25:30] It was really the, the ease of use, ease of costs, or sorry, the low cost and ease of easy way to get your store set up with the Shopify store and also the acceptance of end users buying directly from the manufacturers. And I know that Amazon populated the concept of, of buying online, but now we’re starting to see the rise of micro brands and that’s very exciting.

    [00:25:56] So clubhouse is blowing up. I believe it is the next paradigm shift. I think we have almost 10 million users up 10 X over two months. And I believe by the end of the year, we’ll have over a hundred million on this platform. And I believe that entrepreneurs have a real opportunity here to seize the day.

    [00:26:14] You know, why is it that Facebook a half trillion dollar company didn’t start clubhouse? I was asking myself that the other day and thinking, you know what, they got a lot of money and they got a lot of smart people, but somehow these kids came out and they were able to manage, to launch a very successful social platform.

    [00:26:30] That was very different. And the fact of the matter is innovation is innovation dries up in larger organizations. I, after I sold my. Um, hosting company Hostopia I worked for three years at a fortune 1000 company, and I have to say it, it’s just the, the, the number of people there who would bring up ideas.

    [00:26:51] If it failed, they were fired, empty, succeeded. You got a Pat on your back. The fact of the matter is if you’re an entrepreneur, you want to, you want to be free. You want to get out there and you want to make things happen. And you’re also taking not just financial risk, but you’re taking a reputational risks.

    [00:27:04] You’re taking a lot of risks to be an entrepreneur. And you, you want that reward. If you do pull it off. So fundamentally big companies are risk averse. So what are the things you do you can do? We talked about becoming an influencer issues on stage right now. He’s one of the top influencers in the world.

    [00:27:23] And with a little bit from here and him in a minute, um, we also talked about other things like networking and, you know, working with brands to bring them on clubhouse. I think one of the more compelling ones for me. Um, is starting a club on club house. So what I’d like to do right now is just tell you a little bit about what we are thinking.

    [00:27:46] We believe that in order to really make money, starting a club on club, as one, you got to get approved and we all know that’s a challenge, but we believe that if you can establish a category killer in a particular industry and what I mean by category killer, think about single word space club. And I believe that industry has to spend billions and billions of dollars in advertising.

    [00:28:13] And we think that’s one of the keys. The second is we do believe it needs a great domain name. Um, and I believe that name, the most popular we have seen on clubhouse is a.club. We believe a name.club works perfectly. I have seen some named club dot coms and I’ve seen some named club.org as well. But we obviously, we know we’re biased as you know, but we do believe that doc, club’s the perfect name for that.

    [00:28:38] And I think we saw that with serial entrepreneur club, how it got indexed in Google. So now you can find serial entrepreneur club on Google. You can’t find it on club house yet. We’re not approved yet, but when we are approved, if you type in serial entrepreneur on either of those two terms, you will be able to find us.

    [00:28:54] I know in the past we’ve seen a lot of misspelt dot coms and that was very popular, but from an SEO perspective, Having a category killer word, domain, and a category killer name on clubhouse. It really will support your success. Now I’ve set up before it’s all about the content stupid, right? And the fact of the matter is if you look at startup club, they have a great club, a great name, and they also have great content.

    [00:29:22] The industry needs needs to be big, though. I do love by King Charles Spaniels. I would start. A King Charles spaniel club. I actually have the domain name, but the fact of the matter is I’m not going to have a lot of people show up to my club to make it financially viable. I do believe you also have to have a passion around your club because it takes a long time and a lot of energy.

    [00:29:48] To put that club up. And lastly, I will say, I believe that it will require some money to establish these larger clubs as you need a lot of support from people. And although you can ask for volunteers to help and clubhouse has been great at that over time, those volunteers should not be taken advantage of and they should be compensated, but this is a very special time in history and I’m so honored and excited to be part of history.

    [00:30:11] Once again, with the opportunity to start new businesses on clubhouse. Thank you. 

    [00:30:19] Rachael Lashbrook: Thank you, Colin. I, what are, do you have any plans for clubhouse and um, what are you up to with propels and business? 

    [00:30:31] Colin Campbell: Um, I’m new, I’m new, I’m new, like everybody else in this room. Uh, I think you also offense. And I started almost at the same time and the fact is for me, it’s right now, it’s just been visiting and learning and speaking and in different rooms.

    [00:30:44] And yesterday I got pulled into a room from norm Farrar. He asked me to come in. It was pitched to the podcasters and then he threw me on stage and they actually literally had to do a pitch. So, so the number one thing is for me, it’s learning and I’m really enjoying that. But I, again, I, I look at all of these opportunities and I see now is the time in history to make the moves.

    [00:31:05] Yosef Martin: Think, uh, with global house, if, uh, if I had to ask myself or one thing that it contributed to me for the time it put in and I, and I’m a clubhouse now once every two, three days, I, I think, uh, it really depends what you’re doing. Don’t just sink yourself into it. If, if you’re trying to grow your, anything, your business, you’re just put the right amount of time.

    [00:31:26] Don’t, don’t spend too much time on clubhouse. But, uh, my, my, my biggest thing is first, uh, new friends. New people that I learned from a great minds. And again, connecting with old friends, for example, we do this with colons hearing the stories sometimes it’s, uh, it’s that part, but the second part, when you go on stage and you start speaking, I’m not used to speak on stages or anything.

    [00:31:50] And I feel like. While I do speak sometimes and people ask, how did you build the tefillin net? Not the story gets better. It’s also in my mind, I figure it helps because I go back in time and ask myself things that it should have kind of like always remind myself, it’s kinda career range, your, uh, your, uh, your library, all your, all your folders, put them into, into place.

    [00:32:15] And it just gets you better. And you remember all the do’s and don’ts that you had in the past, you kind of like forgotten and it was there because you go back and you think about it again. So it was definitely something that I liked. And also it gives you a new perspective. Uh, people would ask certain questions.

    [00:32:30] You think you have an opinion, but in some rooms you have really good speakers and some speakers are going to go and put out there something that might change your perspective on things. And, uh, it would, it would help you. Think, uh, and make better decisions in the future. So I enjoyed Blumhouse. This is just the point is you cannot get this on Instagram.

    [00:32:52] That’s my bottom. You can get this on Instagram. It’s a, it’s very interactive. I enjoy this. And at the same time I can put it in the side while I do something else, because I don’t have to look at this. It’s just there on the side and I can write an email. I can do anything else, but, um, I can even drive and I don’t have to worry about that.

    [00:33:10] Again, something you usually do don’t do when you watch a YouTube video or Instagram. 

    [00:33:16] Rachael Lashbrook: Thank you USAA for your insight. Um, Michelle. Yeah. Sure. 

    [00:33:21] Yosef Martin: So this is a question for Yosef. Um, obviously you’ve reached the upper echelons of hiring influence marketers, like Kardashians for your brand. I I’m curious on your thoughts of brands.

    [00:33:38] Opening up clubs and how influencer marketing might work. 

    [00:33:44] Jeff Sass: In this context, 

    [00:33:46] Yosef Martin: you re you’re referring to two clubs on clubhouse or just a 

    [00:33:50] Jeff Sass: regular. 

    [00:33:52] Yosef Martin: In clubhouse and office as well. I mean, we, we have, uh, we have thoughts on it where, you know, influencers could come and talk authentically, but you know, obviously you have a lot of experience here.

    [00:34:03] I’d like to hear your thoughts. You need to do it fast. You need to do it fast. It would be, uh, within a minute. Within a minute, it’s going to be already overwhelming. And their input of doing so is going to be too much. And then if you don’t have already a relationship with them, then you wouldn’t be doing that.

    [00:34:18] So if you want to invite influencers right now, it’s still there where they would be honored to go and come and speak in a panel. But it would be a minute until. The input for asking that a request would be coming from everywhere and then talk to my manager, pay me and so on. So you’ll have to do it fast.

    [00:34:41] Jeff Sass: Thank you. 

    [00:34:44] Rachael Lashbrook: It sounds like you have to kind of get in while the is open. 

    [00:34:47] Yosef Martin: Yeah, this is, this is why, this is why I love new platforms. And if it’s going to die or not, I mean, I know that Facebook is literally, they actually said again to do their own version of clubhouse and so on which that was expected, um, to happen.

    [00:35:01] But, um, but I mean, this is the new part because early adopters marketers that are early adopters would always win and, um, and would be able to get a head start. I always like to see it as. I want to go to work. I wake up at 5:00 AM. I have a whole traffic gym. If I get on a highway at seven but five, I’m just making it in 15 minutes and I take, it will take me 70 miles to drive in and I would do it really quick.

    [00:35:28] But if I just miss the momentum now it’s bumper to bumper and it’s. It’s a game for anybody. So it’s not a say it’s a bulk, the momentum that you come in and you can amplify the exposure very quickly and get a relationship. You can build a relationship with people that are unachievable through other platforms, because over here, you just don’t have that, um, input of people coming in, knocking on the doors.

    [00:35:56] Rachael Lashbrook: Thank you, Joe. I want to open up the floor to our speakers for any questions that we may have for, um, Joseph or Colin, or even ish as a, uh, influencer in the top echelon, as Michelle mentioned, um, just to reset the room, let everyone know who might’ve dropped off. And just now we are talking about starting a company on and off of clubhouse.

    [00:36:20] It is recorded. We will be posting this audio clip on our blog@serialentrepreneur.club. If you want to go back and check that out, look at the recaps with Rachel that’s me. Um, so for the remainder of the, of our session, I will open the floor up questions. 

    [00:36:40] Ish Milly: Yeah. Hi, Rachel. Thank you for having me. Um, Good to listen to Yosef.

    [00:36:45] You’re nice to meet you. Um, just, I want you to just circle back on the question. Michelle asked about influencers on the platform. Um, there are a lot of influences on clubhouse, right? Um, I think, you know, everyone knows grant Cardone’s on, on clubhouse and he’s actively promoting, not just is. You know, brand, but also, you know, connecting with people and enjoying the app, like every one of us.

    [00:37:13] Um, and in terms of brands utilizing influencers on clubhouse, what I’ve observed is you have to, um, calculate and figuring how insensitive it is to. Orchestrating a campaign on clubhouse, you know, influences are notorious for taking your money and charging you, you know, a high amount of money. And, you know, don’t, don’t definitely perform on the deliverables, still dimension your brand.

    [00:37:40] But if it’s not authentic, it’s, it’s literally a waste of money. Um, so you can pay a big name influencers to push any product, but if it’s not offensive, that influence it, doesn’t actually believe in that product. It’s going to reflect. Um, in the way they present the brand. Um, and that’s a very common mistake.

    [00:37:59] A lot of brands make when, when they, you know, reach out to influencers or try to use 

    [00:38:03] Jeff Sass: that channel.

    [00:38:09] Yosef Martin: Yeah. I have to agree. I, you should. It’s pleasure and glad to have you on, uh, on a group. Uh, the way I see, uh, working with influencers is anyone can play basketball, but can you play at the NBA? Can you truly be a LeBron James quality, right? And that’s where you see the, the fashion over the boxy charm, the big brands that are making it it’s because there’s, it’s, it’s more than just playing with influencers.

    [00:38:33] It’s a lot more than that. It’s no longer 2012, 2013, 2015, where there were few influencers out there and there wasn’t a lot of traffic of advertisement going through them. So people, uh, believed everything they heard and they would. Crushed people, companies websites, once they said, Oh, I love this lipstick.

    [00:38:53] But eventually people started seeing through the ads and then eventually it became more of. I would say awareness, builder and less a numbers game for the brands. It was coming down from there. So expect to have a waste when you work with influencers and do a lot of testing until you find while you’re looking for the right ones and in it to have a bigger purpose.

    [00:39:20] Get when you deal with an influencer, if you see influencers, influencers would make a brand relevant and famous, uh, today that that’s going to be the, the biggest thing. And then if you want to make sure you grow the brand, you have to learn other means of marketing. You can, you can do it also in influencers, but it’s going to be only in the beginning.

    [00:39:39] Um, we’d box each time we grew to a hundred million, a little bit over a hundred million in sales, only on influencers marketing, but it was. Imminent to see the curve of effectiveness, a declining and a diminishing return. And we knew that. To turn into a billion dollar business. We have to continue working with influencers.

    [00:39:57] We love working with them, but it comes down to just performance marketing. We have to learn paid and so on. So it’s a, it’s an evolution or great for the beginning to kick off your business. A great to keep it relevant. Great to keep it famous, but you need to know also performance. 

    [00:40:13] Ish Milly: I think you said something about momentum usage.

    [00:40:16] Um, I think influencer more influencer marketing will help you. Create a witness. That’s what it’s great for. Um, but at the end of the day, it’s all about strategy, right? So whether you use license influence a market, I know you’re not the strategies was what matters. So when you’re utilizing that channel and you have momentum, especially in clubhouse, I think that it’s important to have a blended strategy.

    [00:40:42] Um, and as you know, case by case, but you know, if you have success on clubhouse, Um, it’s it’s it’s to me, evidence that you can have success outside of clubhouse because you know, people, you know, resonate with the message deeper and clubhouse, but the other strategies that you can employ outside of clubhouse to get the same results.

    [00:41:03] So Gino, just keeping a blended strategy is very important, would influence 

    [00:41:08] Yosef Martin: Yosef. I just want to add one thing when, when you think about influencers and influence. Influencer is a business term influence is a human term. And just because someone has a lot of followers and calls himself an influencer doesn’t mean they actually have influence.

    [00:41:25] They don’t have people that actually listen and follow. And that goes back to what was saying about. There has to be that organic, authentic connection between who you choose to represent your brand. And your brand itself then they’ll have influence regardless of whether they call themselves an influencer.

    [00:41:42] So it’s not always the numbers. It’s also that it’s more important to have that connection and that human influence, not just the business term influencer. Yeah, you’re absolutely right in the public domain. It was just registered influencer because you don’t want to say Instagram or YouTube, or you just want to use one word and they, they determined already in the public domain, but absolutely some are not influential, at least not in every category.

    [00:42:05] I mean, bodybuilder would probably. Be more influential in their field versus if one day you tell him, use my teeth whitening and uh, let’s see, you’re probably not going to influence anyone to go and buy it, but it’s nothing less than a brand builder, like you said, and it is, it is absolutely right. I mean, you have to.

    [00:42:23] Use multi-channel you have to use clubhouse because if, if in the future we’re going to stay in a clubhouse 250,000 people listening to one person. And in the panel discussion though, the term that club keeps coming up or, or fashion over or boxy charm or any other term, those people would have that in their mind.

    [00:42:41] And if you believe still in the rule of seven, which you hear the name seven times, it registers as, as a legitimate. Brand then you just build a name, you just build a brand and now you might not be, I know you just warm up yourself, a whole funnel of people that heard about your brand. It’s kind of a warming up to the audience.

    [00:43:01] And then eventually as they see something on perhaps an ad on Facebook or perhaps in other texts on, uh, on Twitter. Coming in. They might go in and subscribe. So it’s, it’s great additional because if you, if you want to be relevant, you can’t have to be everywhere. If not, you’re not relevant. You’re just advertising yourselves.

    [00:43:20] If I only hear about boxy champ on Pinterest, nowhere else. I understand it’s it’s, it’s a marketing tactic and that’s it. It’s just, but if you hear about this everywhere, your, your brain is being spent. Food is this will be fed with the name everywhere. It, it looks like a legitimate brand, large company, all that.

    [00:43:41] And it’s easier for your subconscious to say, let me make a transaction. Now, let me look into it. So clubhouse definitely needs to be another in additional, uh, eh, Social media platform that needs to be, you want to have your brand heard over there? 

    [00:43:56] Ish Milly: Yeah, I think a good use case was what Gary did last week and what Rachel is doing right now.

    [00:44:01] She’s taken the content and recorded it. So it’s getting amplified, you know, the, the that’s that’s the best practice in my opinion of how to utilize, you know, clubhouse, just taking that content, amplifying it. Now people were wearing a, was to be. In the session can, you know, be part of the conversation, um, and you can, you know, do whatever you want with it.

    [00:44:24] So I think just understanding that anything that happens in clubhouse has its limitations in terms of, you know, content evaporating. Um, that’s a good way to seal that leak, um, and amplify the concept. So I love when I see people doing that, because I feel like there’s so much powerful. Conversations that happen here on this platform that unfortunately we don’t record it.

    [00:44:48] So hopefully, you know, that becomes a more prevalent trend. 

    [00:44:54] Jeff Sass: Great.

    [00:45:03] Yosef Martin: hooked up with Colin’s um, what Collins was discussing. So, you know, many times the conversation were around, um, kinda like, uh, motivating entrepreneurs. And I think Elon Musk was, uh, saying, well, if I need to motivate you to be wealthy or successful, then I don’t think I need to do it. But there is something to say about that.

    [00:45:23] How do you talk about this with people? And they’re like, W, how is it that, uh, someone like Collins and many others keep building companies and taking them again and again, and again, and succeeding again. And you might hear about people that had a success story, then lost everything, but came back again.

    [00:45:39] So they lost all their money, but somehow they came back again, think, um, we all evolve when we build our first company. Right. And, um, and we, we evolve mentally and we get better at that. So you might lose your money one day. Well, you might not, but you want to start again? One thing you never lose is what’s in your head, right.

    [00:46:01] You never lose what’s in your head. So instead of thinking of going to school, and I personally went to the FIU, I got my degree as an obligation to stay legal in the United States. I didn’t really think I need any of this, but, uh, it was, it was me starting over there, but yeah. Couple of years into my company, I evolve.

    [00:46:21] Right. And no one can take it away. Can I ever use any of the tools I learned at my university to open anything? No. Can I do anything with the snow? It was the years that I spent as an entrepreneur, the time I spent as an entrepreneur. So when someone asks, give me a motivation, I said, well, you probably want to try opening a business.

    [00:46:39] You really want to be an entrepreneur. You really think it’s for you. Try opening a business because that would give you more value. Mentally in your head and experience then, and university would ever give you. And if the first one doesn’t work, it doesn’t matter. I didn’t my first one didn’t work. My second one didn’t work, but eventually you hit it, you hit it.

    [00:46:58] Then every time you learn, so what’d you want to do with it? Put your time and money. Into a couple of good years, uh, at university or trying to make it in the entrepreneurial world. And that would just give you an, a different set of skill to study and learn. And the bets are you’ll always fall on your feet.

    [00:47:15] Once you made it. After the first time, you’re always fall on your feet. And your second or third business,

    [00:47:23] Ish Milly: you also have a question for you. Sure. Sure. And that was, that was great advice. Um, but you know, so one thing I’ve noticed Corbell so people that have enjoyed the level of success for you calling Jeffrey Michelle, uh, is, is something called masterminds. Have you, have you ever been part of any masterminds and if so, have they been helpful in your.

    [00:47:46] In your 

    [00:47:46] Yosef Martin: success. So I have never been in any master I’ve been invited to, uh, um, but I have not done any of this neither listening to or performed in any of them. Um, just time obligation and doing other things. But, uh, I’m probably going to be joining in some, I have not been to one though. I have not. 

    [00:48:11] Jeff Sass: All right.

    [00:48:11] I think 

    [00:48:11] Rachael Lashbrook: soar had a question and then Edna. 

    [00:48:17] Jeff Sass: Followed by Ricky. 

    [00:48:18] Yosef Martin: Oh yeah. Thanks so much guys. Uh, I’ve been, uh, 

    [00:48:21] Thor: I forgot what my question is, but I did want to say with the, uh, follow-up, 

    [00:48:25] Yosef Martin: you 

    [00:48:25] Thor: know, of, um, a Facebook wants to replicate this. I’m not worried at all about that. And I don’t think clubhouse should be worried either because they tried to replicate a cryptocurrency and we saw how that went.

    [00:48:40] And, um, my friend Abe on Twitter said, okay, Text doesn’t provide the social fix that our voices do. Clubhouse is closer to real human connection. It’s so much more satisfying on a deeper level, regardless of the content. And I think not only are these public rooms have been great. And like Ash said where you record it and then you can put it on other platforms.

    [00:49:03] But I think a lot of private rooms are going to spark up to in the future where it’s just like, almost like a party. Like a, uh, you know, where three or four people can get a room in a room and that could be our own mastermind. And a lot of serendipitous moments and magic is happening on this app because, you know, on Twitter or Facebook or even Instagram, you can’t really get that.

    [00:49:26] Like, That that feel for who someone is, like, someone could comment on your tweet and they could be the Mo the most successful person, but you just overlook it for whatever reason. And I’m here. You really can’t do that. Like the cream rises to the top, and there’s, it’s almost like a podcast on steroids where people are in a competition with each other, but the competition is who can provide the most value.

    [00:49:51] And like everyone benefits from that. Because if you provide value. You’re getting a following for all your audience, but just everybody wins in the end. And, uh, thanks Joe Yosef for, you know, I came in late, but I heard your story and it’s just remarkable and motivational. And, um, got me thinking about subscription services and, uh, I would love to learn more about that and how you did that, the whole story.

    [00:50:17] Yosef Martin: Thank you both. Um, And both the clubhouse. I actually do think that you have to be very worried. I’m thinking if I was to be American right now, and I want to compete with clubhouse, how can I slice it and chop their head off and take it away from them simply by prioritize. So assuming I go and I do the same exact functionality that you see over here and now someone has.

    [00:50:40] Multiple and multiple followers. And they’re obviously all trying to stay relevant. Anyone that’s an influencer now I would say, well, you know, if you’re doing a clubhouse, you can literally do the clubhouse with the functionality of video, if you want to. Not, it doesn’t matter, but I will prioritize the views or the, or the yeah.

    [00:51:03] The views or the listening and in your platform, if you were to use it. So. In that case, the mega one say the grandkid dawns or, um, or I don’t know any celebrities, they would say, well, if I’m going to do it on clubhouse, That’s assuming collab house, uh, is still in beta and don’t too many people are going to do the same thing on my Instagram and on Facebook.

    [00:51:28] And I will have a room with 250,000 people right away. And then my entire account gets prioritized and I would make sure that my agent would actually tell him if you use your. Collab house platform, your actual platform on Facebook and Instagram will be prioritized. So you’re going to go viral more often and everything else.

    [00:51:47] Then you’re going to see the big ones are throwing good quality content or on the new platform. You would see the cause what’s going to drive. It is necessarily content, right? Content is King. So now you’re going to have good, valuable content right away, starting over there and new and so well. I have to make a choice.

    [00:52:04] I would actually go back to Facebook because everything else is going to be amplified. That’s just the way I see it. And I think it’s a matter of how long until it takes Facebook to do it. If Facebook waits too long, then there’s already a critical mass on clamp house. And it’s going to be kind of like a Snapchat or tic-tacs Snapchat gets hurt, but it didn’t kill Snapchat.

    [00:52:25] Uh, tic-tac didn’t even get hurt. It took them way too long to come up with reels. But at the same time fines, they died. You know, it, it was, it sort of, it really, it’s a, it’s a momentum before you have before the critical mass and after the critical mass and or the mega, one’s gonna move to the other place and forget about you because we have seen platforms die and it was sudden, and it was quick and people forgot about it and it was silence.

    [00:52:52] And that just happened. So it really it’s a momentum thing, how long it will take them. And then the execution. 

    [00:52:59] Rachael Lashbrook: Yeah. There’s always a lot of opportunity when a new platforms pop up. Yeah. Um, so in the vein of starting a company on and off flip house, I think Edna had a question. Yeah, 

    [00:53:11] Edna Bibb: I just more of a comment and a little bit of a question for use of, um, I just, you said something that was, that just really resonated with me.

    [00:53:19] And, and part of that is, you know, failure is, is your greatest teacher, right? Like you learn far more from failure than you do from success. And just to hear someone like yourself, um, openly and outwardly say, Hey, you know, my first go around, didn’t go off the way it was supposed to. Neither did the second round, but when you finally hit it, it clicks and then things start to come together.

    [00:53:43] Um, the second thing that you mentioned that I thought was really fascinating and, you know, it’s the speed of the leader, right? The speed of the leader, the speed of the team, how quick you are to take action and be the first one, you know, out of the gate to come out and do things, you know, right now, Um, you know, there is a paradigm shift and you’re seeing a huge influx of people coming on to clubhouse and, and, you know, there’s been a, it’s been equated to like the, the, the gold rush.

    [00:54:15] Right. And, and something that was, that was interesting to me when I was reading about the gold rush and how people, you know, flock to California to make money off of gold. And a lot of people left empty handed. They actually didn’t, you know, get a lot of gold, but the people that made money were the people that we’re selling the picks and the shovels.

    [00:54:33] And so w clubhouse provides a phenomenal opportunity and platform for those people that are quick to adapt and quick to take action. And so if you can do those two things, um, then you will end up leading the pack in, in, in, in a way that. Others will not be able to catch up. And part of that is also creating, you know, um, w a term that’s been coined, you know, culture, currency, where you’re creating a culture and you’re giving to others.

    [00:55:08] And that is really where. Your brand building is, is taking off. And so that’s kind of what I’ve seen here on clubhouse. And so, um, now here comes to my question. My question to you is when you first got started, you said, you know, the idea came to you, you put it forward, you acted and then launched, right.

    [00:55:31] How long did it take you before you were. You know, I guess, I don’t know if there’s such a thing as an overnight success, right? There’s a lot of pain that goes along to getting there, but from inception to launching and then getting everything up and running and hitting the numbers that you did, what was that trajectory like?

    [00:55:50] Like how long did it take you? 

    [00:55:52] Yosef Martin: Not in that much. I mean, my biggest factor was I need to figure out how to ship the boxes. Eh, in, in large scale and then to get, uh, packaging, that was the only thing that stops me. I was actually I’m, I’m always worried about momentum. I, uh, I was worried about momentum at that time because, uh, Instagram was a new platform and being very experienced with new platforms.

    [00:56:16] I mean, doing SEO, but then. Yeah, big Reddit stumble upon used to be major tools for me, for SEO while I was going viral. At the time, you need to hit a popular front page. And if you hit the, the front page on whatever you post on, say, dig ready to or stumble upon you would have thousands of links into that page.

    [00:56:38] So the way. I would always position it. I would go and create those pages that would get massive amount of links with capital terms that would resonate with the liquidation business, but it was just nothing less than a leak debate at clickbait. I’m sorry. And eventually I would do a three Oh one redirect to my pages and into my liquidation sites and kind of like rank within a day into the most competitive terms you ever want to do it.

    [00:57:02] So that was nothing less than a tool for me to grow my, my liquidation business and. Going through this, you understand that there are engineers that keep improving their algorithm. So I was paranoid over getting into it quickly before you have too many advertisers, too many people like me coming into polluting it.

    [00:57:19] And so I was just. Moving fast and, um, about, about speed to market fluke. Think of a, and I don’t want to give my own examples. I’ll just stick you on Musk and look how many times you’ll see, um, NASA or the European state space agency or, or the Russians blowing up rockets. They haven’t why? Because they’re the one pushing the envelope fast enough.

    [00:57:40] Okay. Elon Musk blowing them every day, all the time. Why? Because he doesn’t mind it. So it’s part of his testing and he understand that if I’ll do it, I will. I will be a hundred years ahead of everybody else, because I was able to get into that an imaginable scenario where I can send a missile and it’s going to explode.

    [00:58:00] That was the biggest fear. It, people would always worry about that. So in his case, it’s part of his equations and he sends those rockets. They explode. But now before you know, it. You can bring them back to earth. And he basically cut the cost in 90% in a pudding, satellite orbit. So it was the same thing.

    [00:58:18] I didn’t mind failing. I’m too small to even be noticed. I will fail as much as I can. And by the time I’m big, I would have all those. Experiences in the past and I needed them. Those are my stepping stone into the future. So I pushed everything. I had lots of mistakes. And when people talk about failures, I think that the point of failure don’t think of failure of return of, I started a business.

    [00:58:38] I failed, I moved on to another business within the business, as it grows, you have multiple failures, but you need to have those failures. You need that. Right. So it was in the beginning, felt fairly it’s okay. Because I’m testing myself until I, I, I do course corrections and then I move on. And then eventually when you grow.

    [00:58:55] You had all those experiences, you can be much more efficient than everybody else. You can grow a business with about 150 employees that grows close to half a billion dollar in sales, and you distribute more than a million boxes and nobody understand how the heck did you do get there with, with such a small group, because you know what you get to be so efficient.

    [00:59:13] And you keep running forward with this and you didn’t mind in the beginning doing all those things experiments, and now your experience is different than someone else. And the mindset of your competition is mostly corporate. So they’re not going to do it because they’re afraid of being fired and so on.

    [00:59:28] And so you don’t, you don’t have that. Political parts. So speed to market is a key, obviously not with blindfolds, but it is important to be fast. So I would always be that person that you would see blowing rockets in the air and then eventually making the impossible. Well, I make everything possible, but people were, yeah, for me, 

    [00:59:48] Thor: that’s a great point.

    [00:59:49] And Elan is so fast that he actually sells his product before he even makes it. That’s one great thing we can implement. Like, if you’re worried about selling, have people pre-order your product, you know, sell it before you even make it. That’s one thing he’s brilliant at. 

    [01:00:07] Jeff Sass: Yeah. 

    [01:00:08] Edna Bibb: Yeah, he is. He’s very masterful.

    [01:00:09] Like we’re, we’re, I’m in the solar space and, um, we’re, we’re just about to start taking our courses to be able to become certified installers for their roof panels. Now how they’re going to work? I don’t know, but he made roof shingles. So now your entire roof is solar instead of just the solar panels. So it’s, and there’s a back order.

    [01:00:33] Like if you buy it today, you’re lucky if you get it in nine months. So, yeah, he is. He is, he is a mastermind. I, I, I very much love what he does. 

    [01:00:46] Rachael Lashbrook: We are over time. I want to extend the opportunity for Ricky and his question. And then we’ll, uh, lead into closing. 

    [01:00:56] Yosef Martin: Thank you for having me on just quickly. I love what Edna said about the picks and the axis.

    [01:01:01] That’s my all time. Favorite business lesson. Uh, my mentor taught me that five years ago and I’ve been selling picks and axes to startups ever since. But my question is for yourself. Um, I’m a storyteller at heart and that’s my profession. You need to tell us how to tell the story in three steps. You still owe me that.

    [01:01:19] I do I do. I do all you and I will pay you that debt soon, very soon. Um, but my, my question is going back to your story. So, um, where do you get your entrepreneurial spirit from? You mentioned your military experience, uh, when you were younger, I’m wondering, do you get your drive and your tenacity from there or is it somewhere else?

    [01:01:39] What do you put it down to? Necessity. I wasn’t legally allowed to get a job here. Uh, us, uh, so eventually I ran out of money and out of state tuition for international students, you know, uh, very cheap and I didn’t have any money. So, you know, you get tired of living on rice and ketchup and you don’t want to go back to Israel and the middle of Europe.

    [01:02:02] Studies and then started everything all over again over there. So eventually you figure it out and you do it that wasn’t, uh, the entrepreneur that started at the age of 12 doing some things. And so I was not a that kid. I was actually, I would have, if I was, if I, if I had my green card during my years, I probably would have had a job somewhere, I assume.

    [01:02:25] Maybe not, but it, I would have been going, applying for jobs. So that’s how I got it. 

    [01:02:32] Jeff Sass: Thank you very much. Thank you.

    [01:02:37] Rachael Lashbrook: Thank you everybody. Um, this was a surprise for me. I really enjoyed, we touched on a lot of topics, a lot of elements to the topic. Um, I learned a lot. I’m really looking forward to going back, listening to what we’ve recorded today and providing you all with a recap. Later next week on our S e.club blog.

    [01:03:01] I will let Collin take the floor from here and see you next 

    [01:03:06] Colin Campbell: time, I guess. Very good. Rachel, I think that was your first time actually doing, being lead moderator and did a great job. Uh, next week, we’re talking about scaling your business, using clubhouse, you know, what are the techniques that business owners can do to help them scale their business?

    [01:03:22] Make their business grows, grow faster. Thank you very much. Great job. And I’m really enjoyed, uh, you also finish and hearing everybody else. Thank you. 

    [01:03:30] Yosef Martin: Bye. 

    [01:03:32] Colin Campbell: Thank you.

Ep01: Starting a Business On & Off Clubhouse With BoxyCharm’s CEO Yoseph ‘Joe’ Martin

Follow BoxyCharm’s Journey To Become a Unicorn Beauty Subscription Business (Recorded Live from Clubhouse on February 12, 2021)

Yoseph ‘Joe’ Martin discusses BoxyCharm’s path to becoming the largest beauty subscription box globally. We explore business models and learn how controlling costs are important to succeeding within the subscription world. However, building a box that exceeds expectations is crucial. Learn how Joe succeeded by pivoting on the traditional beauty box model to provide full-size rather than sample-size products.

Moderators: Colin Campbell, Rachael Lashbrook, Jeffrey Sass, and Michele Van Tilborg
Speakers: Yoseph ‘Joe’ Martin

Branding Yourself on Clubhouse

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Another valuable Serial Entrepreneur Club session in the books! Moderated by Jeff Sass, we invited Branding experts Gary Henderson and Ish Milly to share tips on bringing value to your brand using Clubhouse. Listen to the recorded conversation, here!

Spoiler alert, the word of the week is Authenticity!  Here’s the gist of it: 

Use your authentic voice – literally and figuratively, there is no hiding! Its you, speaking in your voice to a room of listeners. What you say and how you participate is going to influence your brand. So, find your tribe and then be as authentic as possible. Find people you dig listening to, check out who they are following, check out who nominated them and make connections based on those authentic interests, using your authentic voice. 

Meticulous Profile and Bio – First and foremost, make sure your profile is on brand, that it is consistent with what you are about. If it is not aligned, you lose credibility.  You want to attract a certain type of people, most likely. Think: synergy, searchable terms, hyper focus on the first two lines of your profile (the short hand that appears in the scroll list), be sure to include clickable links. How you engage with people outside of the platform matters, especially to your brand. Link your social media handles, your websites, get a domain that speaks to your brand and on that website, share what you’re about, share your clickable content, newsletters, events or schedules. Your profile and bio should be attractive, captivating, accurate to brand and most of all, authentic.

Use .club extension – this is a new trend that gained speed nearly overnight, where companies and people, like you and me, are locking in their .coms and .clubs. If clients are visiting your .com for your digital products, then they are visiting your .club for You, those are your followers. Even further, a .club extension is intriguing, eye-catching, its a neatly tied bow to place on top of your enterprise, where you can offer benefits, perks, set it up as a hub to re-direct traffic to other parts of your company, brand or social media. It is yours, do with it as you want.

Offer your services – If you have a course or consultant service, Clubhouse is a unique platform and opportunity to identify your customers and monetize. Check out who is following you, figure out the demand and offer the supply, if it is on brand. 

Use a personal, super recognizable profile picture. If you are really pushing for and standing behind your company and want your logo to have huge recognition, use your logo. But, most likely, listeners want to connect with YOU, the heart of your company, and so we really want to see and recognize YOU as your brand. 

Migrate to social media – Another shameless plug to bring your social media and Clubhouse together. Here’s the hack: Post stories about yourself, your brand, your company – show yourself authentically, because people are watching, and now you’ve pixelated those viewers who follow your story, for present and future engagement. That is going to go a long way, especially in the world of word-of-mouth, Likes, Shares and Follows. 

Gary offered a sound ideation that he’s coined as ‘R3Mad’, that if you have the “right message to the right audience at the right time with the right expectation, you’ll deliver the right results.” 

At the end of the day, think about everything you’re doing, any new initiatives or goals, and consider if this is aligned with how you want to spend your days, if it is bringing you closer to where you want to be or what you want to be doing. Our day to day actions should be aligned with our philosophies, lifestyles, brands and services; this is what builds integrity, your reputation and credibility and that is what is going to get noticed and set you apart from a competitor who may not be in alignment with his branding. 

Be yourself, everyone else is taken.  We’ll see you again on Friday at 2:00. 

Starting a Club at Clubhouse

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This week we focused on Starting a Club, led by our Michele Van Tilborg who delivered a most excellent session, craft fully moderated. We’re super grateful to Paul Baron, Ish Milly,  Brandon Lumpkins, Tevin Jackson, Jeff Sass, and Norm Farrar for all dropping in to share their incredible insights and bringing value to our session. Get ready, because we covered a TON of content! 

How do we get our Clubs approved?

@paulbarron says to first grow a following and find a niche. What are you good at and what do you know about? Whether you like cigars, scotch, or learning Spanish, there is a club for you. There are a variety of conversations happening all the time. Find one that appeals to you and get in there! Remember, it’s not about the quantity, but the quality.

What are your Top 3 Tips in Starting a Club?

@ishmilly advises that you identify a topic that people are interested in, add value to that topic, and then curate a room of experts around that topic. It pays to have a club of like-minded individuals. In addition, he suggests that you get everyone’s contact info so that you can connect outside of the club and without algorithm interference. 

What’s your advice to people new at Clubhouse? 

@colin.club, referencing last week’s podcast with @normfarrar he reiterates, “It’s all about content, stupid.” No matter what platform or medium, it all starts with great quality content.    Then when you add a good domain, brand, and website outside of Clubhouse, you’re able to connect with people on a more broad basis. He further explains that it’s important to have a website on your Clubhouse profile bio because you can list your schedule, features, event links, store recordings of shows or host a weekly blog. Your website reinforces the club which reinforces your website and ultimately connecting you to the outside world.. think about title tags, for google indexing. 

What Are Your Tips When Moderating a Room?

@jeffsass offers the Dos to Moderating a Room. He advises that these points apply to being on a live stage as well as moderating a digital space.  When hosting or moderating a room, have a backup. Moderators are in control of the room, opening the floor, bringing in speakers, stacking the topic, queuing relevant questions, and keeping the room on topic. Like air traffic control, this can become a large task for one person, so it is a wise idea to bring in one to two other moderators to help out in a session. Consider keeping notes to stay organized, keep on task and stay informed about your listeners, but also, remember that this is a live conversation so it’s more like improv, not a presentation! A key function to improv is the “Yes and…” concept. Listen carefully and then… What can you add to that to bring us on to the next speaker, a comment or two on your experience, and another point as a segue to bring another speaker on. The listeners and the moderators have the power to contribute, so you’ll need to manage the room. You can choose to be active or passive, you can choose to start with the ‘hand raise’ feature turned off to allow mods to say what needs to be said. Moderators can leverage the audience to see who can contribute to a particular topic, and then switch the ‘hand raise’ feature back on to allow more input and contribution from those listeners and speakers. Finally, a key element to remember is that people enter rooms based on topics, so you want to keep to that topic otherwise someone comes in because your room is talking about Serial Entrepreneur, and they hear ‘baseball’, they’re going to leave…consistently reset the room and steer the topic back to what the room is about.

How do you build out your club presence?

We asked growth hacker @casuallyb who, since Nov 28 has seen a lot of transition in Clubhouse. At first, it was QA style relaxed convo happening, now it’s marketing and entrepreneurship. One big tip in building out your club presence is to allow people to engage with you on Instagram. Another quality tip is to get yourself a .club extension, Brandon cites that the early days of Clubhouse may offer a lot of growth in an unforeseen direction, having a .club extension will bring you a ton of value, similar to having a general club and a club that is more subset and as Colin mentioned, that website can generate a lot of foot traffic and broaden the channel to promote your club and brand. 

More key tips from @casuallyb include moderating a room at least 3x a week, which will push your handle to the top of the list for engagement, interactions, and time spent at Clubhouse. Keep in mind that who follows you matters, how you curate your experience matters a lot, so be sure to moderate every day with quality content. Finally, use Clubhouse creatively, think sponsorship, membership, and partnership within clubs. If you do invest in a .club extension, offer exclusive benefits there, promoted through your Club. These platforms can work seamlessly together, through your genius. 

What’s the difference between a podcast and coming into Clubhouse? 

@normfarrar loves that you can take a one-way conversation (an interview on a podcast, for example), reintroduce people at another time on another platform (Clubhouse), and then open the invitation to have that conversation. It’s not so much comparing a podcast to a drop-in audio platform, but about supplementing the two, creating synergy between them.  It’s additional content. Take @paulbarron for example, he takes the info discussed in a session, takes notes, and provides value by allowing people to grab those notes for free.  And that is tons of content. 

Extras from Our Listeners

@lilroberts: Pick the right domain name, make the investment in the right domain name and then get on Clubhouse.  

Kristin: I did hear a tip from another room: make sure you submit with a graphic logo when applying for your new club.  

Samir: There are a lot of coaches on here coaching how to coach. I’d love to see actual experts talk about the industry and give the real tools to use in that industry, rather than coaching how to coach.  Get industry-specific.  Discuss tools and marketing to build whatever business rather than hype people up. 

Fernando:  You need to sharpen your speaking skills and your moderating skills.  Practice practice practice.  Find a mentor and invest in yourself.  

One final tip from @paulbaron in this respect is to BE AUTHENTIC. If you are looking to grow a following, be that person of value and let the value you give, be the example. Find places where you can add value, and just add value. People will see through the sales pitch and it won’t go very far. We’re all here to learn, we are here to Give to Get. 

As always, take care of yourselves and each other out there! We’ll see you again every Friday at 2:00 PM Eastern on Clubhouse! 

Rise of the Microbrands

If you haven’t had a chance yet, check out this week’s video podcast, hosted by Norm and featuring Clubhouse’s Paul Baron and our very own Colin Campbell. 

https://youtu.be/h_yjYtgCF5Y

Entrepreneurs New to Clubhouse #1

We kicked off our first week at Clubhouse together with a few questions leading into a Brainstorm session and what a storm it was!  Here are the highlights: 

 Is Clubhouse a ‘Paradigm Shift’? 

According to a recent article in Forbes John Brandon seems to think so, calling Clubhouse’s paradigm shift in the digital realm “passive interaction”. What that means, as many of us are adjusting to long-term remote work from home, this passive interaction allows for us to interact “only when we really want to and only when we have time” and clears a path for us to network in a higher quality way. Our Michele, here in house, eloquently stated that ‘this paradigm shift [Clubhouse] is a place for the Connected to Connect’ and we couldn’t agree more! 

Starting a business is slow, it’s a grind (thank you George!) and it takes time, as we all know. How can Clubhouse help you start a businesstransform your business or make money for your business? 

10 Ways Clubhouse can help your Business

1. Start a Club – Build a community! Request a Club via FAQs and remember, you must moderate at least 3 sessions. 

2. Become an Influencer – Follow members of the audience in the rooms you drop in and plug your sessions on social media to garnish attention.

3. Host & Moderate – Become a Host and/or develop good characteristics of a moderator in sessions.  

4. Scribe Service – Offer a recap of the conversation through dictation. 

5. Company Meetings – Host company meetings in rooms. 

6. Become an Expert – Show your talent to Clubhouse audiences and in turn receive feedback and tips to sharpen your skills and build repertoire. 

7. Master Classes – As an expert, offer knowledge, tips and strategies in your industry. 

8. International Contacts – Make global connections within and cross-industry. 

9. Networking – the exchange of info or services among individuals. 

10. Collaboration – the action of working with someone to produce something.

Extra Hints, Tips, and Strategies

Let’s give a special shout-out and thanks to Andrick, Edna, Frank, and Bryan from BAM.eco for sharing invaluable insights and perspectives in this conversation. 

DO Visit different sized rooms – each has something unique to offer you. 

DO Become a moderator -it’s a great life skill and will elevate your Clubhouse experiences.

DO Reach out to members in the audience for connection.

DO Follow and Ring the Bell for speakers you’re interested in hearing again.

DO Remember, we gotta Give to Get! 

DO Take notes.

We are pioneers on a path into a new digital reality. Take care of each other out there. We’ll see you again every Friday at 2 PM Eastern on Clubhouse!