Artificial intelligence is transforming how startups operate and scale their businesses. During this week’s AI Open Mic session, our audience members shared how they are utilizing AI to drive efficiencies and growth.
You can never outsource the entrepreneur.
Colin C. Campbell
In the discussion, participants offered examples of leveraging conversational AI apps like ChatGPT and Claude to develop business plans, craft web content, and generate product ideas. Others highlighted more niche AI tools tailored to tasks like grant writing and press release creation. However, the consensus was that AI works best when complimenting human ingenuity, not replacing it entirely. As Colin C Campbell puts it, “You can never outsource the entrepreneur.”
While acknowledging concerns about AI bias, entrepreneurs remain excited about emerging applications in areas like customer service, marketing, research, and even education. One founder explained how he used a conversational AI to “translate” business concepts from the book Profit First for his daughter in a language she could easily grasp as she embarked on her first job. This personalized, interactive approach clicked with her in a way that lectures could not.
In the end, the startup founders agreed that AI is minting a new generation of “solopreneurs” who can compete with far more resources. However, it takes human creativity, grit and passion to build truly revolutionary companies from the ground up. AI may accelerate the entrepreneurial process, but it will never replace the human spark.
Listen to the full conversation above to hear more ideas and predictions for AI in business!
- Read the Transcript
A real effort to to put together a number one bestselling book, and it has taken some time. Uh, today’s topic is all about AI, all about Startup Club and how we’re using AI, but how hopefully how others are using AI as well. And it’s, again, we call it AI Open Mic. We often like to do open mic sessions because the community on Clubhouse is absolutely amazing.
Like what What the, what everyone can come up with, the people who are here, the people who contribute, they really have some, some great advice and some great stories. See, we really appreciate stories, stories and learnings, and we’re trying to learn from each other. We’re about 960, 000 members, maybe 970, 000 on Clubhouse.
Uh, on the club called startup club. Uh, we have I think we have like six or seven thousand Mimi over on Entree We’ve got a few thousand on LinkedIn. I know Um, i’ve got about ten thousand or so. So we’re starting to get close to that million member mark, which is which is I think a pretty notable amount for a club and Believe it or not, we don’t charge anything.
It’s absolutely free. There’s never been a charge to join Startup Club. We’ve never charged a thing. Everything has been free to this date and we’re going to try to keep it that way as much as possible. I would suggest though, if you are, if you like to listen to startups and you like to learn from startups and other founders to join startup.
club, go to the website and sign up to the email list. Uh, We know that email list is probably the most critical way that you can interact with the club, and it really is amazing, because we actually send out an email only once a week, and we talk about who is coming on the show, and we have a lot of great speakers lined up, but you wouldn’t know that if you were not on that mailing list, so I really encourage you to go to www.
startup. club, and Mimi, thank you for posting that, Above, and you can see that in the screen if you’re listening to this on YouTube. And today we got some numbers on YouTube. We’re actually getting, we’re starting to get a bit of a following on YouTube, which is pretty cool. But if you’re listening to this on YouTube or you’re listening to this on podcasts, this is actually a live show.
It’s a live community. And today we’re talking about AI success stories and how startups have used AI to help run their business. And this is going to be interesting. And we’re going to talk about Startup Club 2. We’ve been doing a lot of work. We hired two experts in AI. They’re taking a Masters of AI Management at the Schulich School of MBA.
Uh, which is York University in Toronto, and we’ve hired two of those individuals, and we’re working on some very cool plans to help startups by using AI, and we’re going to talk about that later as well, but What is it that you have done with AI to help your startup? So please raise your hand. It’s Friday afternoon.
We love having people on stage. We love it when you come on stage and share your stories. Michelle, you’re now the CEO of paw. com. Very cool. Three times on, uh, Ink 5000 list. Uh, you killed it with the growth there. But how is paw. com implementing AI? Yeah, I mean, this is a great question. There’s a lot obviously that we’re to do and have done, but one of the bins that we’ve done recently is we actually use Zendesk for our customer support and we turned on chat with, um, a AI, let’s just say AI aided virtual assistant on chat.
It doesn’t answer the questions, but what it does is basically when the question comes in. A, I then takes it and says, okay, here are the 3 possible categories and suggestions for articles that we’re looking at. So it takes our content. It has, you know, whatever it does and then suggest links to what an answer might be.
And already we had a goal of, you know, funneling 30 percent to, you know, automation through the chat and we’re already at 31, like, 0. 5%. So that’s, that’s one big way that we’re using it. Obviously, there’s still a lot of opportunities there. Like we want to get it where we, um, even have, you know, whatever AI, chat GP, whatever it is using the model that it’s using in the background, where it actually kind of rewrites our content for the answer.
Um, But, you know, it takes, you know, like, you have to train the model. So that’s, that’s one big area that we’re using it at. It’s really important for us because we run it, you know, like a proper call center. We’re looking at satisfaction scores, um, you know, time to resolve metrics, all these kind of things.
And our metrics, even though we let. We’re down one person, one person quit, our metrics are actually climbing across, you know, resolution, answer times, all this, even though we’re one person down. So that’s very promising for us. And then the other area that we’re using it for is, I’ll say the marketing team uses it quite a bit to help with, you know, many different things from content to, you know, um, calendars.
I really, everything that you think of, it can kind of help you on in my humble opinion, but those are, you know, the top of the, you know, funnel, we’re actually getting ready to deploy some product suggestions. On the website that also will be using AI. So it’s super exciting times for us. These are things that, you know, let’s just say in the old days and I’m old, um, you know, would have cost massive amounts of money and been, you know, massively complicated that we’re finding are quite easy to plug into.
They’re not always cheap. But they’re definitely, we’re making strides, you know, to help the business grow. And that’s what it’s all about. We’re not letting people go, Colin. I know a lot of people are worried about that. But there are strides to help conversion and help us actually grow the business.
Right, it’s actually helping us scale our startup and not just cut expenses Because that’s the thing is you can reduce expenses or you can keep your people But often when you try to scale you’ll have to hire more people and now we’re finding we just don’t have to hire As many people, and we can scale our startups.
Well, last week it freaked me out a little bit. We had a, a, um, a contract issue. Let me just say that. I took the contract, I uploaded it to ChatGPT, and I asked it some questions. I said, here’s the contract. I started asking questions. First of all, break it down. Um, I need to understand what’s the legal ramifications if this company doesn’t inform us on this particular date to deliver this service?
How do we have to? Is there a refund? Do we ever have to pay the refund? What if they don’t? I kept asking it questions over and over again. It got deeper and deeper and deeper. This would have been it. No less than 4 5 hours of legal work at no less than 250 an hour. And I got it within 5 10 minutes. It was freaky actually.
Weirdly freaky. Um, I just got a contract in during lunch here. When I was with you, Michelle, and the contract was about, I’m doing an article for a blog, and they asked me to sign a contract. It’s called, I think it’s called Training Weekly, or, it’s, it’s about hiring, uh, staff. And I’ve been doing articles for Forbes and for other magazines, but, um, I had to sign this contract, but instead of reading the contract, I cut and pasted it, plopped it into ChatGPT, and had to break it down and say, Okay, what am I looking at here?
Is there anything unusual? Should I be aware of anything? Okay, yeah, I can’t do that. Okay, I can do this. And it sort of broke that down and made it simple for me to read. Like, I used this analogy a few weeks back on a podcast. It’s almost like Tony Stark putting on the outfit. On his own, he’s a little bit of an idiot, but when he sticks on that outfit, man, can he deliver results.
And, when you stick on the AI outfit, and hopefully we’ll be talking more than just chat GPT today, hopefully we’ll be talking about Pi AI And, uh, Perplexity AI and Claude and all the other AIs. But again, we’re really looking for stories from the community today. It’s an open mic Friday. We want to hear about success stories and, uh, please raise your hand.
Come on stage. This is also a syndicated podcast. Uh, it goes out to YouTube and then it goes out to a podcast, but it’s also going. into our AI engine. Now, this is cool. So Mimi and I have been working on a project called Startup Club AI, and you can go there right now. It’s, it’s pretty basic right now, so don’t freak out.
It’s like, oh, it could be so much better. Yes, we’re working on it. We’re going to try to make it better. Startup Club AI will be The idea is that it will generate answers based on the book Start, Scale, Exit, Repeat. And that’s been a number one bestseller in 14 categories. It’s a great resource to start. So it’ll, it’ll start by answering through the, the, the LLM.
We’ll use that book as the first thing it looks at. And then it’s going to look at, we did about a hundred short videos uh, on YouTube. And then we’ve done about now a hundred. 45 podcasts. I think I think we’re at 145 on this podcast, actually. Uh, and we’ve got all the transcripts from all those podcasts.
Uh, we’ve got dozens or hundreds, I guess, of shorts, YouTube shorts that are being launched, being launched so that you can go to Startup Club AI. And you could do that right now. Mimi, if you just want to Tag that at the top. Um, so if people wanna have a look at it, but you can go to startup club ai.com and ask a question and it will spit back information based on the book.
Now, why is it different than based on just going to chat GT or pie.ai or, um, perplexity ai? I, I think it’s relevant because it’s. It’s unique information. It’s not genericized. Let me say that. I’m not saying there isn’t a place for generic information, okay? We’re gonna want that. We’re gonna add to that.
But I also think there is a place for, um, databases of information that Follow a particular stream and at Startup Club we’ve been doing this now for two years and our stream is really all about how do we give back, how do we help out, how do we help startups succeed, and we do it in a way that’s not the get rich quick way, ok?
We aren’t, you’re not going to get rich quick in a weekend. Uh, but we are, we do say in the book and in the startup club is that if you build a foundation, a solid foundation, your chances of getting rich or being successful increase dramatically, but there is work involved and you’ve got to learn how to become an entrepreneur.
Entrepreneurship is a trade. It’s a trade that you need to master like any other trade. Do you think you could just walk into it and luck and be lucky? There are some. There are some who are. But let’s also be honest that, that there’s a lot of bad things that can happen. And that’s the other thing we share.
We share the failures. We share the pain. We share the rollercoaster. We share the emotional stress that comes from it all. We share it all. And this AI that we’ve been developing is really designed to answer questions. So let’s say I want to write a Very short business plan. How do I do that? Or I want to exit my company, or I want to do or do diligence.
Um, how do I handle that? Or it could even be as unique as how do I handle the schedules on a contract to sell my company, which we’ve talked a lot about that. Believe it or not, it’s actually an issue. It’s actually a challenging thing to do is handle schedules and and there’s some real life. There’s some real stories about that.
In the book, but also in the podcasts, so that’s what we’re trying to do here. We’re trying to build this database So that you can simply go to it ask a question and it will answer Mimi. I know you had a chance today to To work with the programmers. I’m just curious if you have any thoughts Roland by the way, nice to see you down there Kyle shadow Matt you guys are amazing.
You keep supporting us. We love it and you’re welcome to come on stage and talk about your AI experiences, your successes, but Mimi, how did it go today? It was a little bit. I was a little bit like, uh, like it was. It was like a lost in the woods. Like they were so talking way above my level and they’re like 22 years old, really smart and really technical.
But it was really interesting and so much work and behind the scenes stuff that I didn’t know goes into it. Um, it was really interesting to see how the developer is sourcing the information for the back end of the AI and, um. Kind of how he’s compiling it all to get the best answers. So I’m really excited to see how it evolves and gets even better.
But yeah, I think it’s a great start. Yeah, and It’s, it’s, it’s interesting that you can take content, and it may be content that’s two years old. It may be Roland or Shadow was on stage and they talked about something two years ago or a year ago, and yet, someone could pull that up and it could be relevant.
So I think there’s, there’s an opportunity there to really Um, tap these databases or, or find ways to learn from them that we haven’t experienced before through these LLMs, these, these, um, uh, learning language modules. I don’t know. I think I got the acronym right. I probably got it wrong. Learning, was it learning language model?
Yeah, large language model. Thank you. Large language model. That’s correct. Exactly. So we did an article for Forbes on 13 ways that startups can accelerate their growth. Okay? And I’m not going to repeat all 13 ways. You can type in forbes. com, Colin C. Campbell, and you can see the article that we wrote that was published on Forbes.
But I will say there were a few few interesting things. One, customer service. You hit that right, Michelle? Two, virtual CMO. We actually had, uh, on Startup Club, we had a, uh, um, a, a marketing executive who came on Startup Club and, um, we asked her to come up with a, a motto for Startup Club. And she did a pretty good job, like, you know, a community to build, da da da da.
And I, then I said, okay, can you spit back five different Mottos for startup club on chat. GPT. And she came up with one that I really liked, um, which is fuel your startup journey. I really thought was pretty cool. So Here we are, like, we, we, we have these, we have a startup, we’re a startup, Startup Club’s a startup, and we have the access to these 150, 000 CMOs, you know, right on the ChatGPT app, and by the way, I’m, I’m not gonna s I mean, hopefully we can start opening our conversation up beyond ChatGPT.
Get into, uh, Py. ai. Get into, um, all the other AIs out there. Perplexity AI has been one of my favorites recently. And, um And that’s because it, it, it moves at a lot quicker pace, but grabs information that’s relatively new. I’ve used it to write contracts. We’ve used it to write blogs. My wife hadn’t updated her blog since 2021 on her school.
We own a school here in Fort Lauderdale. And I said, why have you not, within 10 minutes, I produced 10 articles. And she looked them over and she was astounded. They were good. I know we’re starting to use that for paw. com. Michelle as well. I did one on, we have this new shopping product. So I took my dog shopping.
And so I, I put it in there and I talked about Ginger and her experience shopping and, um, how she, it was funny because we walked into HomeSense, HomeGoods, HomeSense, I can’t remember which one it is, but one’s Canadian, one’s U. S., but HomeGoods. We walked into HomeGoods and Um, she was freaking out, all the carts going by, all this, that, and the other.
So I ran home, I got the, this pup tote. It’s like a carrier for dogs, but, but it’s a carrier that works in shopping carts. Uh, Pot. com is the first company to ever launch a product like this. Uh, so it’s interesting. So I, I did that. I took some nice photos. And. So I, I prompted, I think it was ChatGPT in this case, and I prompted ChatGPT and I asked ChatGPT to come up with what they thought were the best ways to take your dog shopping.
But I added in context that I’ve got this pup tote and I took the dog and here’s, it’s a Cavapoo and this, that, and it put together a pretty good article. And I think that, I think, Michelle, you’re going to publish it. I don’t know. I don’t know you’re going to publish it. You know, you’re the CEO. I, I definitely am.
Um, you know, we have a lot of blogs to post, but I love it, especially when we come into stock with that product. It was a great article, you know, just showcasing how you use the product and the actual need. Absolutely. And, uh, number six we had on the article was writing a business plan. So actually using it to help you write your business plan.
This is interesting because I wrote another article on Forbes and I specifically said do not use AI to help write your business plan, okay? Do not. You cannot outsource the entrepreneur. The entrepreneur needs to challenge convention, challenge ideas. The one thing about AI is it’s going to look at the world through a consensus.
And sometimes AI won’t get you in that direction. It’ll, it’ll provide solutions that the majority might think about. Now, as an entrepreneur, you’re an individual, you need to strike out as an individual and come up with different ideas. And with those ideas, create that plan. And actually, in the book, Start, Scale, Exit, Repeat, we have a four sticky note business plan.
You can do it in 30 minutes. But When you’re done with your plan, when you’ve created that ingenuity, when you’ve defied those rules, when you’ve broken those conventions, that is when you can go to ChatGPT or you can go to Perplexity, and you can have those apps help you write your business plan. In fact, I would encourage it, because an investor plan, they can produce, they can produce a really, really good investor plan.
Number seven on the article was lead generation. Every business needs sales, and AI has the ability to put together highly targeted sales letters, in whichever style you like. Um, I actually did another, it was another show on Startup Club, and I asked it to write a letter as to why people should consider joining Startup Club.
And I read out the response, and to my Surprise, everybody in the audience was just absolutely awed by this. Here’s one that, um, this is number eight. Use AI as a coach. You know how much we pay for coaching in our companies? Hundreds of thousands of dollars a year. But anyway, why don’t you consider using AI as a coach?
Take your idea, you know, I still think you should vet your idea with people around you, but also vet it with You know, vet it with your AI, your favorite AI. One of the ones that I’ve been enjoying is pi. ai, pi. ai, it’s free. Download it, it’s an app. You can, you know, it’s really good. And, uh, I’ve really, really enjoyed it.
And, um, that’s, that’s one that, that’s one that’s a little bit more conversational. Um, in fact, I think that AIs will begin to niche, just like we saw the niche of magazines or stations, TV stations. So there it is. I’ve got six more on the list that I’ll talk about that were published in Forbes. But let’s just Let’s hear from the community.
If you’ve had a success with your AI, please raise your hand, come join us. We’d love to hear from you. Alright, we have Shadow right now on stage. Shadow, thank you for joining us. Let’s hear what Shadow has to say, because I know you’re using AI. I use it extensively every day. I have multiple specialized prompts that I’ve written to get myself and my Reflective Echoes project from a single word.
into a final output of about a thousand words in a reflection. And in between I’ve done an image and a quote, all lines up. I’ve kind of taken to using four AIs. The Perplexity, Gemini, ChatGPT, and Pi. I start in ChatGPT and then I take parts of it and I dump it into the other parts, or into the other AI, and get the input.
From them, and then combine it together to get, you know, what I consider to be a fairly full picture. It’s actually interesting the differences that can come up between them. Jim and I will often challenge me on the quote. Uh, ChatGPT will just give me feedback on the quote in the sense of, I think this is wonderful and it fits your image.
Where Jim and I will, will say, well, this is good, but you know, you could do better. You could add this, which is kind of cool. It gives me that feedback that I need. I’ve also found that I can take my quote, and I will say to it, identify the main topic and three subtopics, and then give me post suggestions, five post suggestions for each one of those, like the three subtopics and the main topic.
So within no time, I’ve got 20 possibilities for posts that I can do in addition to the reflection that I’ve already written. So I’m just not going to run out of content to do on. On my projects,
I haven’t tried Gemini. So I’m definitely interested, especially with what you had to say. That sounds really interesting. The way you approached it. So I’m going to try that myself used to be barred, but oh, it’s just been opened up for the Canadians. I was, I was going in on really in, but now I can go in legitimately.
Okay. Very interesting. So you’re saying, Okay. What is the URL? Gemini or? I don’t know. I’ve got pinned. I don’t even look anymore. Yeah. Yeah. While you’re doing that. Gemini. Google. com. Yeah. Okay. I’m definitely going to try that one out. That sounds really cool. I like the whole concept of feedback because I hear what you’re saying.
I use, you know, perplexity, copy AI and chat GTP. And it’s getting to where the, yeah. Answers are, you know, the responses are, you know, quite different and they definitely are biased in different directions. Um, so I think I’m going to try that Gemini and get that kind of feedback, but I’m curious shadows.
Are you also doing and maybe you said this? I’m sorry. Like I see you have a really cool graphic for your avatar here on clubhouse. Are you also using that? Cause I also saw today or yesterday, that chat GTP actually released a, like a video generator. What are you using for images? It’s the video generator is not out to the public yet, but what I’ve seen of it, it’s going to be amazing.
And you can do up to a minute long, which is about the longest of any of them so far. Uh, Primarily for my images, I use MidJourney, but I do get my prompts generated inside ChatGPT, Gemini, and Pi. I have a, I have a really long, detailed, um,
I have a prompt for analyzing and comparative rating the images that I generate. So, what I do is, I go into that, that GPT that I’ve created. First thing, and I’ll say, okay, I want to know, uh, the image that is to represent the word comrady, because that happens to be what’s that my avatar is representing.
What does it need to have in it? What elements need to be present in order for it to be ranked 10 out of 10? And I’ll get this gripping, long, detailed criteria. Then I’ll take that and I’ll go into another prompt and I’ll say, give me 12 prompts for the word comrabi and include this criteria and I drop that in there and it comes back with 12 prompts for me in chat GPT and then I go to Gemini and get 10 more using the same criteria.
So I get a wide variety of prompts that I can work with in mid journey by using AI.
That sounds really cool. I love what you’re doing and I, I’ve seen what you’re doing. It’s, it’s great work. Thank you. Thank you. All right. We have Mary on the stage. Mary, welcome. Hello. Thank you. I use um, chat. I use chat GP and um. AI and I use it every day. I have a consultant business. I work with small business owners and also I do a lot of nonprofit work.
So I use it for grant writing. I use it for grant research. I also especially is helpful with Jim and I that they are up to date with, um, Data numbers. So I use it, especially them. I use for any data or information as requested on a grant and what I think a major part of I tell it when I do grant research that you are a grant researcher.
So I let them know who you are. So then and what I want, and then it delivers it. And also when I’m writing anything for a grant, I give them a readability score that I want. And also, I may say, I want you to be a freshman in college. It depends on what type of grant is at what reading level that I want to be.
So I use it every single day. And I know, Colleen, you mentioned you don’t like for business plans, but it has worked out really good. Um, yeah. Using I have kind of perfected for the what prompts I need to write, create business plan, strategic planning. I also use it for helping clients with processes in their business.
So works out really good. And I do use it for social media planning. And I have used the images on I have jet GPT for so I do use the images I’ve used on there for some projects and everything worked out really good. Yeah, I don’t want to, I don’t want to leave you with this idea that I don’t like using it for business plans.
I love using it. In fact, uh, we actually own the domain businessplanai. com, and we’re going to launch a free business plan builder on Startup Club. Uh, and, but what I did say, though, is that when you’re first putting your business plan together is to think about Thank you. Doing it without AI because we don’t want to fall into convention or conventional thought.
Most businesses are successful because they are disruptive. They’re different. We go into white space. That’s what Joe Foster calls it in the book that we published. But he goes into white space and they created something called aerobic shoes. And that aerobic shoe, that move that Joe Foster made, moved their company from 9 million After Jane Fonda wore the shoes to 900 million.
They actually became the largest shoe company in the world for a couple of years in the mid 80s. And it can’t happen if we’re just Because at that time everybody was just a running shoe. And if the AI at that time produced, oh, how should you make a new shoe? It might suggest that, oh, just make a better running shoe.
My point of, about that was You can never outsource the human brain. You can never outsource the entrepreneur. But you can outsource all the other stuff that goes along with it. And when you want that investor plan, absolutely embrace AI. It can do SWOT analysis. It can do competitive analysis. It can do risk factors.
It can, it can write a freaking S1. You know, we paid 1. 8 million dollars, Michelle. 1. 8 million to write the S 1 for a prior company that went public. S 1 is a document that you need to file with the SEC to go public in the United States. We paid 1. 8 million dollars in legal fees to write that document.
This is what we’re talking about. I mean, I, by the way, I hope there’s no lawyers in the audience, or if you wanna, or if you’re a lawyer, you wanna come up on stage. But a lot of that stuff is, is very consistent methodol, you know, methodology and that that, oh boy. Oh boy. What are your, what are your thoughts, Mary?
Am I going off the line here? No, I agree with you. Um, with you, that’s one of the things, a questionnaire that I give my clients before, so I should say, I ask them questions to get their passion, everything. I do start generating it by AI. So I do agree with you. Um, I learned your posted method. So I love that too.
So sometimes I just do by hand sessions before I even go there. So I agree with you because sometimes the output, especially Gemini, he likes to get started. smart sometimes. So, um, you know, you’ve got to be able to relate to that, but also make sure it’s personal and given the right prompts for it to do with output what you want it.
So I agree with you. Yeah. And I like the way you use the word personal because let’s be quite frank, the level of content in this world is going to explode. There’s going to be so much of it. So unless there’s that personal element, the personal story, the personal, we’re going to know. It was chat GPT generated content, and I think that’s the kind of stuff that’s gonna, you know that, okay, I call it corporate y language.
You know, I think it’s the, I see it all the time when you see corporate blogs, and I’m actually with my actual physical hands doing quotations right now, uh, corporate blogs and they’re so generic and perfect and clean and boring. So, I mean, one of the things I challenged, um, The team at paw. com because we actually eliminated our content.
We had a company that did all the content for us for the blogs on paw. com and I’m challenging the team to each person on the team. So we have about a 25, 30, uh, employees who work all over the world. And I’m challenging the team who all have dogs, most of them have dogs, and I’m challenging them to come up with an article or a story about their dog.
And then it’s okay, once you’ve got the story, once you’ve personalized it, Mary, right, we can pop that into ChatGPT. We can use ChatGPT to take that story and turn it into a cleaned up version, hopefully not too corporate y, but cleaned up version. can sound pretty authentic and real, but it is real because you prompted it with personal stories, right?
Yes. I mean, I think just like you said, that’s what’s so important about it that you tell them, you know, like I want to grant research. It gives me different outputs. If I say just give me some grants under 10, 000 from this state, where if I say you are a grant research, then it thinks different and also output and it’s entering this.
Sometime, um, the 3. 5 gives me better output than the four when I ask that question. So it does make a huge difference. I also like where you can customize, um, chat GPT. Um, I have a SOP one that I use for clients, but I really like that some of those customized, um, chat GPT that you can do. Yeah, I can see in the chat here we have Morris who’s talking about clod.
ai and he says it’s not bad and less lecture than Gemini and Copa and by the way Morris feel free to come on stage and and talk a little bit about that. Uh, I tried to use clod. Uh, one thing I heard about clod that was cool was that you could put larger files into clod. Um, and I tried to use it To create a workbook for Start, Scale, Exit, Repeat, See, we’ve had two, um, or three, Companies already produce workbooks or copycats of the book Start, Scale, Exit, Repeat on Amazon.
So we’ve been working one on one. The team here at Startup Club has been working on putting together a workbook just for Start. Like we’re, we’re getting right into just Start, okay? And we haven’t used ChatGPT pretty much at all. We’ve done it all on our own, trying to design it. And now we’re starting to, and by the way, we’re going to ChatGPT and starting to ask that.
Ask ChatGPT now what their thoughts are. But what’s interesting, I went to Claude and I inserted the whole, the first section start into Claude. And I asked it to create a workbook and it didn’t do a very good job. It really did a horrible job. So I’d love for anybody who wants to defend Claude here to come on stage and talk about that.
Maybe Morris yourself, or we could just talk back and forth about what your thoughts are on Claude. Um, or if anybody here on stage already has some experience with Claude. Oh, here’s Morris coming up. That’s great. We appreciate this, Morris. We really do. Pulling you on stage, Morris. Thank you. I appreciate you coming on stage like that.
I know I’m sort of calling you out, but What was your experience with Claude? I want to hear a little bit more about that.
Morris. And it’s the right hand. You might be relatively new. There we go. Oh, there he is. Yeah, we, we talked once when mainstream, about how professors would use it in the classroom. You know, now everything is about ai, A LF. It’s like you go to buy a sandwich, the store’s name is Sandwich ai. You buy a A Juice.
Juice ai. So it’s funny, I remember when everything was about io. Because IO became the domain for usually startups. So I, I, I enjoy surfing these waves my own way, as a consultant, as a professor, and as a volunteer. So, it’s not that I like cloud, but I use it sometimes. Uh, honestly, uh, The one I use the most is Semantic Scholar, which is an AI powered It’s called Semantic Scholar?
Yes, it’s an AI powered, um, search engine for scientific papers. And, uh, there are others. There are other options too, but what is cool about it It’s like you, you write a topic and the, the whole algorithm organizes the papers according to the topic and gives you a short, uh, summary of each paper. And also you can upload papers and it’s like the kind of the same thing other, uh, transformers do, you know.
Uh, gives you like a highlight of the main points of anything you upload in text. So Claude to me is just, it’s, I like Claude, not because it’s better or worse. It’s just that I don’t like mathematical waterfalls telling me how to think. And I think that Gemini and X Bard and Bing are too much, they are too opinionated, I think we say in English.
And I don’t like that because I’m not feeding those algorithms. I’m not choosing the kind of data they are feeding, they’re using. And so I don’t feel like as a human being, I see all this technology as an engineer too. I see all of those technologies as tools. So you pick the one that works better for you.
It’s like social networks. I, I started using, for instance, Entra in 2021, and I was talking about Entra on Clubhouse many times, and a lot of people are saying, why are you talking about Entra here? I would say, because I think you can connect Clubhouse with Entra. There is, to me, the way I do things, there is some sort of like a connection and some synergy.
I don’t, I don’t love networks, social networks. What I love is the connection we humans are able to establish. The projects we’re able to take off the ground, the things we can build together. And the spaces to do that are called social networks or professional networks. So, uh, In conclusion, I use all tools you mentioned, my team too, depending on the goal, depending on what we’re doing.
As an engineer and as a programmer, I use other things that are very good too, one of them is Blackbox. Um, but, but, uh, the only thing I will, I always complain, I’ll keep complaining about. It’s like, don’t try to lecture me about how I should think, just answer my questions or help me to improve what I have done.
What I have built. That’s, that’s, that’s the point. So that’s why I like claw in that sense. And I agree with what you said, Colin. I mean, there are some limitations too. Thank you guys. Yeah, no, that’s, it’s really cool. Um, yeah. One is, uh, uh, entree. We’ve done four masterclasses on entree. I really enjoy the platform entree, I have to say it’s, it’s more intimate.
Uh, you can do PowerPoints and presentations and, um. Really enjoy that. We’ve got one coming up on March 8th, and if you want to put that in your calendar, March 8th at three o’clock. We do every, our show here every Tuesday, every Friday at two o’clock, but then we’ve been doing a master class on the, uh, you know, at three o’clock following the show.
And, uh, we do it now. We’re doing it once a month, and the show we’re talking about is how to catch the wave, the AI wave, which is interesting. It’s a little bit of a different topic than what we’re talking about today. Because what we’re talking about there is how to catch the wave. How to catch a paradigm shift or a technology shift and ride that.
And in our book, Start, Scale, Exit, Repeat, we had the opportunity to interview Jeffrey Moore who wrote Crossing the Chasm Inside the Tornado. And he sort of defines technology, not sort of, I’m sorry. He actually defines paradigm shifts like no other before. He redefined the entire technology adoption curve.
And he does a phenomenal job. So we’re going to get into deep on that. Entrez is a great platform. Claude, that’s interesting. Like, I need to play with it a little bit more, but your thesis around this notion that we shouldn’t be controlled by the AI, we shouldn’t be influenced by the AI, we should, the AI should just simply respond to us.
And there shouldn’t be a bias in its response. I think that’s very interesting. Because that’s the world we’re in. We’re we’re, we’re entering a world of multiple ais. I can imagine a time where we’re gonna have an AI that helps us just with our, um, medical questions. Maybe. Or you might have a, you might have a Republican AI at Democrat ai and maybe an independent ai.
You might have an AI that does, helps you with just your cooking. Or like, there could be so many verticals that AI begins to specialize in. In a particular way, or, like I know, let’s, Py. ai, I don’t know if Morris, if you play with Py yet, but as I have a lot of fun with, with her, I call it her, but she’s very conversational, but she can’t take any hard work, like she won’t, I can’t pump documents into her, and she comes out with some good stuff, it was just very conversational, she’s gotten to know me pretty well, and, uh, that’s been an interesting thing, Uh, we did an interview with her on one of the shows.
It’s on startup. club and it’s fascinating to be interviewed by her. I also did an interview by ChatGPT and I found that that particular, uh, session was a little bit more, she kept just going deeper and deeper and deeper and not thinking about the whole, the whole sort of topic. I mean, there are different AIs that do different things and I think that’s something that We might want to wake up to, because we’ve all been thinking about ChatGPT.
Is ChatGPT everything? And the reality is, no. There’s gonna be an there’s gon oh my gosh. I don’t think anyone’s ever said this. Maybe I’m the first. There’s an AI for that.
Hey, whoever wants to follow up with that. You know, like, there’s an app for that, there’s an AI for that.
No, I mean, it’s the way it’s going to go, right? But I think there’s one thing that you’re not thinking about is it actually can be tuned for the different tones. Like that’s kind of core to the logic. And that’s been a, that’s a huge shift as compared to apps or other things, just to pay a devil’s advocate here, Colin, like that’s the difference.
It’s not an app. It’s not singular. They’re not trying to be a niche. I’m interested in what you’re thinking about that because No, but, Michelle Listen, implicit in the name is a large language model. Go ahead. Tell me I’m wrong. Will one AI rule them all? Like, I’m pulling my Lord of the Rings quotes out here.
I think what’s gonna happen, Colin, is what history tells us. Remember when we had, like, car, the car industry? And we had, I think, more than 80 or 100 brands selling cars. Mercedes was one. Benz was another one. The Fusion. And today Well, the Japanese entered the market, the Chinese too. But before that we had way less than 50 brands selling cars.
And so history tells us that probably in a couple of decades, or maybe in 50 years, we’ll have like maybe three or five brands. Controlling everything. This is the way you see. That’s what evidence shows us. Yeah, and you’ve got the countermodel. Like, of course, there was the Model T. That house started it all, right?
And then it grew into multiple manufacturers. But then you also have this sort of countermodel with magazines. You know, it came out with four or five magazines and now you have 500. Uh, TV stations, ABC, NBC, CBS. Now you’ve got 500 stations, right? So, well, I like that. But depending on the country, Colin, uh, yeah, you’re right, but depending on the country, you have like seven families controlling the whole system.
So, it’s like, uh, probably you’re talking about the USA, and that’s cool, that’s cool. I see some countries copying, for instance, uh, small radio stations, like Community rate stations, uh, small, like, let’s say neighborhoods. This is something new for us, especially in South America. Um, and, and. Let alone in Asia, but the point is like, yes, but you may have many brands in some countries You may have many options, but you have like three or four groups controlling at all that the whole thing So that I think that that is a different question now because that is you know You have billionaires and big corporations controlling the world right now and if they start controlling the AIs, which you know is Likely?
Look at my, look at Microsoft’s market cap rise against Apple over the last 12 months. It’s absolutely fascinating to see how AI has transformed its market cap. And I, I think, I can’t remember, but I think it made it the largest or most expensive company in the world again. Whether pretty close, I think Apple was, and I think Microsoft, but to overtake that again.
Uh, so I’m not disagreeing that there won’t be a few billionaires that control all of this stuff. Like, I’m not, like, that’s, that’s maybe a different topic for a different time. Uh, but I will say that I think there will be, I don’t think one app is going to fit all. I do believe that, or sorry, one app, one AI is going to fit all.
I do believe that there’s going to be multiple AIs to solve multiple problems or multiple challenges to serve the market in different ways. I, by the way, A year ago, if I had said that, I would have called myself crazy. It wasn’t until I started using Py, and I started using, um, Perplexity, and we talked, I’ve used Clod, I used, um, Grok, I think was the one on Twitter, Elon Musk’s, which I did not like, did not really do much for me.
Um, but I’m certain he’ll, you know, he’ll come up with something. There’ll be, like, every AI is going to find its niche. Right? I don’t think one AI is going to run all AIs. I just, it’s not going to be like an operating system or like a, a word processing or a spreadsheet. I think it’s going to be different.
I could be wrong. Could be wrong. But we’re doing popcorn style right now. And if you’re in the audience, we’re gonna keep the, uh, audience, uh, open or the stage open for another two or three minutes and we will close it down. So if you do want to come on stage and just share your AI story, your AI success story with us, we’d love to hear from you.
It’s Friday afternoon. We’re just having fun right now. Otherwise, we’re just going to go popcorn style here on stage. Uh, anyone else want to share? Oh, I have the next six or seven, right, that I haven’t shared. Uh, yeah, but I have to go to it right now and find it. So if Michelle, you want to give me like a two minute moment here to back me up?
Yeah. So we’re talking about ideas and ways to use AI that we’re using AI. Um, you know, we’ve had a lot of good ideas here, but one that comes to mind for me. Not that I’m using it, but I think it’s a massive improvement and it’s actually going to actually help humanity is Is all the medical applications Colin like I’m just like so and all when I read articles of things that are being used like detecting cancer like it’s Massively better than like current methodology like that’s where I think the real value comes Colin is really like actually helping people in these kind of treatments, even like prescriptions, like, and if you look across the board, there’s all kinds of genome experience and data being loaded down.
Like, we’re going to be talking a much different conversation in a year, Colin. Yeah, I, I totally agree with you. I think that, um, I just keep turning over rocks. I mean, that’s the best way of saying it. And I keep finding new things to use it for. Um, I was, okay, so another one today, I was using it this morning, like literally, I’m horrible, like right out of bed with my laptop.
Okay, startup club, you know, wouldn’t it be cool to have really neat Shirts that have edgy statements. So I went to ChatGPT and said, Create 20 edgy statements for Startup Club that you could put on a t shirt. And um, there’s some pretty good stuff that I came up with. Um, I’m trying to find it right now, but here we go.
Disruptor in training. Sleep is for the funded. Pitch. Perfect and venture ready. Startup life, more hustle, less sleep. Innovate, elevate, repeat. I think it’s gonna, it’s gonna play a little bit on my book title too, but. Coding by day, pitching by night. Running on coffee and venture capital. Eat, Sleep, Disrupt, Repeat.
I think that was a play on my book. Angel Investor Magnet. Uh, it just goes on and on and on. Uh, I think one of my favorite ones was Serial Entrepreneur, uh, Serial Insane. And I thought that that would be an interesting t shirt. So I mean, you could, there’s so many different applications. I just woke up this morning, I was playing with that.
All right, so going back to the part two of the article, the Forbes article, uh, on 13 ways you can use AI to help accelerate your startup. Number nine we had was computation. Somebody had already mentioned that, that this idea of computations, of programming, there’s a lot of areas in mathematics that, uh, AI is.
absolutely revolutionizing and making it simple and easy and accessible for the not so smart people like myself, which is pretty cool. Knowledge and research, uh, I was asking AI to help come up with, uh, different, uh, book awards for the book Start, Scale, Legs, Repeat, and I actually went to Google, I went to, uh, pi.
ai, I went to chatgpt. ai, and believe it or not, they all came up with similar but different lists. So if you want to improve your research, you can’t just go to google. com anymore. You do need to start adding on some of those AIs. All right, number 11, write a press release. Um, We own, StartupClub owns PressReleaseAI.
com. Someone was talking about domain names earlier. And we actually have that name, and we have Business Plan AI, and we plan to launch a free press release, uh, product. One that does sort of like the, the, the Prompt engineering for you, uh, but also will help you with layouts and connect you with the actual press release service And it will be free and then we also have a business plan AI Product coming out number 12 social media and advertisements.
Okay, come on social media. This is interesting because Michelle and I you If you follow us you would know, but we run an incubator of about 20 companies. And one of the companies that came into our incubator is a company called Pencila. P E N C I L A. And that company, after 14 months, has finally launched.
And it is your AI marketing team for 99. And it’s focused on e commerce companies, uh, and it’s called Pencila. com. So you can literally, you can literally like plan out all your emails, all your posts, all your advertising, all through one app for 99 a month. Uh, it’s amazing how startups can now compete on such a larger scale.
Uh, I think last week Sam Altman in the Wall Street Journal mentioned that he believes that the first unicorn solopreneur I think that’s will be created in the next few years. The first solopreneur unicorn will be created. AI will mint more millionaires than any other technology shift in history. All right, number 13.
Use AIs, use, sorry, use apps that embrace AI. This is interesting because that was the last one. There are a lot of apps now. that help you run your startup. But unless you go through the app and you look at it, um, like we use one for our customer service, Michelle, what’s the name of it again? I keep forgetting.
Zentel? Zendesk. Zendesk, thank you. Zendesk. And they just enabled it two weeks ago. We had 97 percent of our calls going directly through live voice or through chat. Now, 66 percent of those calls do that and 33 percent are being answered through AI. And we’re talking, we’re not talking about those irritating chatbots that you used to get when you’re going to a customer service site.
We’re talking about real chatbots that can answer real questions, almost as well as humans. And maybe better, by the way. I’ll put that out there. So I’m going to leave it at that. Those are 13. If you wanted to check out that article, you can do so. Just, uh, go to, um, Google and type in Forbes, Forbes, Colin C.
Campbell, and you’ll can see we’ve done about 20 articles on Forbes. Uh, and the one of them was, or two of them was 13 ways you can accelerate your business, uh, or your startup. Jose, you’re late to the game, but you made it. We’d love to hear from you, Jose.
How’s it going? Hey, everyone. Happy to be here. Definitely. Awesome. I guess I could share two success stories if you guys would like. Absolutely. Absolutely. You’re finishing the show strong. Awesome. So, um, a little bit that makes it kind of different is we blend AI with automation to create custom journeys.
So this is something that was really cool where we created a vision board. Uh, uh, journey to where you go setting your goals, you set what you’re willing to do to get them and this combined some, we use AI, we use chat GPT in this case, in this model to analyze what people say, what their goals are, what, um.
What limitations they may have, what biases they’re carrying, and it actually creates an email, a set of emails and a custom journey on giving them tips and giving them exercises and actually even a future self email to where it nurtured them along the journey of creating this. We, we use automation so we could create a whole product because it actually embeds them into a community.
And that was one of one of the ways that is actually grabbing a lot of traction right now for creating like just an entire journey that people get to go through. And so, um, that was one. Uh, the second one is, um, a personal experience. So this is my daughter. She got it. Um, she got her first part time job and we’re super excited and we’re like, okay, well, I got to actually help her with a bank account and understanding, you know, what business is and stuff.
So I wanted to explain that very good. And I use, um. Just, uh, AI, chat, GPT in this, in this model, but I went and I asked that, are you familiar with the book profit first? I think it’s in a phenomenal book for, um, structuring business. And it says yes. And I said, okay, well, my daughter likes graphic design.
She likes coloring, drawing all this stuff. And she is, um, you know, this age, can you please explain this to her in a way that she would understand? And it really broke it down into two pages of, it broke down the entire book. Into a way that she, you know, how she could allocate her colors, how she could set things aside for her drawing and everything.
And I got my youngest daughter to come read it and she’s like, oh, yeah, that makes totally sense. So you could take things as complex as banking and, you know, taxes and all these different things and make it fun. Make it, um, awesome for them to experience it. Make them an easy way for them to understand it in their own language.
You know, this way they, they feel like, um, they can Relate to it. And so she’s right away already setting her money aside. She started with the envelopes and then we got our bank account. So she’s like, Hey, I want to structure it this way. And she’s taken the initiative versus me trying to lecture, lecture different things.
It’s more, how can I teach her in her own language? This. And so I think behavior based training is a big thing that we’ve been playing with now too, because sometimes we come with different mindsets, depending on different journeys that we’re on. So if you teach people where they’re currently off based off of their behavior traits and personality, then you could use analogies based off of things that they like and different experiences to really create a custom journey.
But just thought these ideas would help them. We’ve been able to get some great success with them. And I, and I think it can maybe trigger something in others to do the same. I love the way you’re using that with your daughter because, you know, we’re sitting here. Oh, my gosh, education, even me in my head.
I’m thinking, oh, in the classroom, but wow, what a great way. You know, to educate and teach and help your children. Like that’s amazing. And I love that you did it on that subject, which a lot of children don’t get that kind of education. So kudos to you for taking that step. Colin. Well, you’ve been listening to Start, Scale, Exit, Repeat.
Serial Entrepreneur Secrets Revealed. Uh, and this is the end of the show. I mean, we’ve. We really covered it well. I really thought the community came together nicely and shared and and I know it’s a successful store show when I can learn a lot from the show as well. And today I learned from everybody here in the community.
If you haven’t already done so, check out the book, Start, Scale, Exit, Repeat on Amazon. We hit number one in 14 different categories. It came out October 3rd. We do talk about AI and it’s interesting because it was released, uh, it was submitted to Forbes in November of 2023. And we do talk a lot about catching the technology adoption, catching, catching the technology wave.
And also about, um, uh, we talk a lot about, uh, AI and all the different paradigm shifts and how you can capitalize on those shifts. Uh, but it’s interesting. It did come out before it was submitted to Forbes and it was published on October 3rd, 2023 and hit number one bestseller in 14 categories. If you haven’t also done so, go to startup.
club, sign up to the email list so that we can send you a notice of the speakers coming on. We’ve got a number of guest speakers booked on startup club, almost 970, 000 members right now on clubhouse. And if you include all of our other channels, we’re over a million members strong. Thank you very much.
And we’ll see you next Friday on the same show Friday, two o’clock Eastern. Bye for now. Everyone have an amazing weekend. Thank you so much.